Our office and support opening hours over the festive season are as follows:
- Week Commencing 18th December 2017
- Monday – Thursday: Normal Support Hours 9am – 5pm
- Friday 22nd December: Support Hours 9am – 12 pm
- Week Commencing 25th December 2017
- Monday 25th December: CLOSED
- Tuesday 26th December: CLOSED
- Wednesday - Friday : Normal Support Hours 9am – 5pm
- Week Commencing 1st January 2018
- Monday 1st January: CLOSED
- Normal office hours resume on Tuesday 2nd January 2018.
Sicon Barcoding & Warehousing is integrated in real time with the Sage 200 stock and order processing modules, plus it fully supports all of the Sicon additions.
A simple contact management system with notes, actions, tasks and reminders plus simple Mobile and e-marketing integration.
The Sicon Direct Debit Integration module makes collecting funds simpler, faster and more efficient for you and your customers.
WAP - Web Authorisation allows easy data entry and approval processing for business documents.
Allow users to carry out purchase invoice apportionment, nominal journals, cash transfers & stock transfers.
Integrating with Purchase ledger, SOP, POP, Stock, Time Recording & Works Order Processing.
Sicon has created over 90 enhancements for Sage 200 that are too small to become products on their own.
Allows user to scan & retrieve documents while they work in Sage 200, with no additional document management software.
Reduce stock holdings, manage seasonal trends, increase telesales productivity and incorporate sales forecasting within future stock projections.
Easily create hire documentation, schedule people and equipment, control pricing and generate one off or periodic invoices for the items on hire.
Sicon manufacturing addition is made up of job costing, works order processing & estimating modules
Designed to track changes to fields in core modules such as nominal, sales, purchase & cash book.
Log service cases within Sage 200 to help manage and increase profitability of service contracts
Capture costs from purchase orders, invoices, stock issues and labour to create reliable and accurate costings
Manage your Fixed Assets with this fully integrated asset management solution for Sage 200.
With online subcontractor verification, CIS submissions and production of payment certificates
Provides a manufacturing solution including suggested works orders, suggested purchase orders and more.
Create single level parts lists using Sage 200 stock items that can be allocated and issued to make a finished product.
It provides enhanced functionality to the Sage 200 BOM module and is an ideal addition for clients in manufacturing.
Designed to control periodic billing of clients and the management of deferred revenues and costs.
Design your cash flow format including bank accounts, sales, purchase, orders, nominal and ad-hoc spending.
In recent years Sicon has grown to become one of the leading Sage developers in the UK. We specialise in developing our own complimentary software products designed to integrate with the Sage Accounting.View all Products
Award Winning Support Services
All of our support team are highly trained experts. We offer both phone or remote support. All our product documentation is available online for you to view 24/7 whether you are a client or not!
Log a support call
9.00 am to 5.00 pm Monday to Friday (Excluding Public Bank Holidays)Log a support call
Help & Support
All Sicons’ help and user guides are online to help you install and use Sicon Products.View Support Guides
Our Development Strategy
At Sicon we take the development of our products very seriously. With many hundreds of organisations and many thousands of users relying on them on a daily basis it is essential that they are up to the job.
Our Development Approach
Our products are released annually, but will receive Hot Fix updates for bug fixes and minor product changes to release versions throughout the year. At the start of the cycle we will review the wish list and known issues and prioritise these into the work plan for the development phase. In addition to this, we often have entirely new features that are being added to the products; these will generally be included in the new features section ahead of time.
At the end of the development cycle, the products are fully tested and documented in the online Help and User Guides before being officially released as a new version.
During the development cycle (between official release versions), there will be pre-release versions available to Business Partners and clients who wish to use new features as they are added. These versions will not have documentation added to the web site help and user guides for the new features and will not go through the full testing process until the end of the development cycle, but will be suitable for demonstration & testing purposes. They will include selected Wish List items and project specific functionality.
We will install these versions onto live systems where the new features are needed but clients should be aware that there is a small risk associated with using a pre-release version. The risk is small or we would not allow it, but where the benefit outweighs the risk we are happy to work with clients to deliver improvements to the products early (if Customers do not wish to have a pre-release version, they will need to wait for the release version to become available). This version will not be available for Business Partners to download, but will be available where we are working on joint projects and developing specific functionality.
All product documentation will be made available in the Sicon Help & User Guides. This will become the online help for all products as they go through the next development cycle. This area will include installation instructions, things to think about before starting to implement the product and helpful hints/tips to get the most from our products.
These guides will be updated with each development cycle, which may result in users of older versions seeing newer user guides. To make this clear there is a release note section explaining what new features have been added in each version so that users can identify if an upgrade is required or if the missing item is an option setting issue.
We will share known issues with our business partners and clients so that if you come across a problem you can quickly see if we are already aware of it and when it will be dealt with.
The release notes are generally a bit ‘techie’, but they do include a list of what fixes are included in each new release of the software. New features and functionality may also be included in this list.
Wish list & New Features
The Sicon Wish List and new features will hold a full list of new features and changes requested by customers/planned by Sicon that we are considering adding to the product. In the future, we hope to add voting to this section so that we can gain some feedback on which items are most popular and useful to clients.
For more information on any of our products, please contact your business partner. All our business partners have access to all our products and support.
Find your local Business Partner
Contact us and we will advice you on a selection of local business partners.Find a Business Partner
Contact us directly
You can contact us directly with your pre-sales questions.Contact Sicon
Sicon are based in Bury St Edmunds, Suffolk. Click the button below for a map.Our location