Contact Sicon

Head Office Address: St Peters House, The Anderson Centre, Olding Road, Bury St Edmunds, Suffolk, IP33 3TA

Tel: +44 (0) 1284 722850


All of our support team are highly trained experts. We offer both phone or remote support and our product documentation is available for you to view 24/7 whether you’re a client or not!

Our team offer support during the hours of 9.00 am to 5.00 pm Monday to Friday (Excluding Public Bank Holidays). All Sicons’ Help & User Guides are online to help you install and use Sicon Products.

We kindly ask that you do not email consultants directly with any support queries; they may be onsite, busy with other customers resulting in delays with your issues being responded to.

We ask that you only contact us using service@sicon.co.uk to log support issues as this email address is monitored constantly.

Sicon Known Issues
Sicon Additions Support Call Logging Procedures
Sicon Product Request for Change Policy

Contact us via our online form