Contact Sicon

Head Office Address: St Peters House, The Anderson Centre, Olding Road, Bury St Edmunds, Suffolk, IP33 3TA

Tel: +44 (0) 1284 722850


All of our support team are highly trained experts. We offer both phone or remote support and our product documentation is available for you to view 24/7 whether you’re a client or not!

Our team offer support during the hours of 9.00 am to 5.00 pm Monday to Friday (Excluding Public Bank Holidays). All Sicons’ Help & User Guides are online to help you install and use Sicon Products.

We kindly ask that you do not email consultants directly with any support queries; they may be onsite, busy with other customers resulting in delays with your issues being responded to.

We ask that you only contact us using service@sicon.co.uk to log support issues as this email address is monitored constantly.

Sicon Additions Support Call Logging Procedures
Sicon Product Request for Change Policy

Contact us via our online form