Intercompany Project FAQ’s


Contents

1. General

1.1. Install

1.2. Upgrade

2. Training



General

What product version will I have installed onto my system?

Our products are in a four monthly cycle, but will receive Hot Fix updates for bug fixes and minor product changes to release versions throughout the year. At the start of the cycle we will review the wish list and known issues and prioritise these into the work plan for the development phase. In addition to this, we often have entirely new features that are being added to the products; these will generally be included in the new features section ahead of time.  At the end of the development cycle, the products are fully tested and documented in the online Help and User Guides before being officially released as a new version.

During the development cycle (between official release versions), there will be pre-release versions available to Business Partners and clients who wish to use new features as they are added. These versions will not have documentation added to the online Help and User Guides for the new features and will not go through the full testing process until the end of the development cycle, but will be suitable for demonstration & testing purposes. They will include selected Wish List items and project specific functionality.  We will install these versions onto live systems where the new features are needed but clients should be aware that there is a small risk associated with using a pre-release version. The risk is small or we would not allow it, but where the benefit outweighs the risk we are happy to work with clients to deliver improvements to the products early (if Customers do not wish to have a pre-release version, they will need to wait for the release version to become available). This version will not be available for Business Partners to download, but will be available where we are working on joint projects and developing specific functionality.

If you would rather wait for an official release, please contact the Project Admin Team to put your installation on hold.

How should intercompany handle VAT for invoices of varying rates? 

Invoices being received in the initial company may receive an purchase invoice that is exempt from VAT (or have another nonstandard rate), but the intercompany transaction will be created at the standard rate VAT code.

So any partial rate VAT entries would be entered, but the balancing intercompany transactions would be at standard rate VAT.


Install

Intercompany Install Pre-requisites

Sicon Intercompany Module requires Sage 200 Commercials to be installed and the following details to be configured for setup and training:

  • Companies – with Tax Registration details (VAT).  Create copies of Live companies for testing purposes
  • Bank details – for Cashbook
  • Intercompany Customer Accounts
  • Intercompany Supplier Accounts
  • Nominal Codes

How do we connect to your system?
We can either connect directly onto the server or via a PC using Go-To-Assist. We do prefer to connect directly to the server where possible; direct access doesn’t tie up a PC for the duration of the install.

How long will a new Intercompany installation take?
We will schedule ½ a day to complete the install.


Upgrade

How long will an Intercompany upgrade take?
We will schedule 1 hour to conduct the upgrade, but it may not take this long.

How do we connect to your system?
We can either connect directly onto the server or via a PC using Go-To-Assist. We do prefer to connect directly to the server where possible; direct access doesn’t tie up a PC for the duration of the install.

Training

We recommend that only a couple of Superusers attend the training sessions. Our training is on a train the trainer scenario, where our consultants will train the Superusers on how to set up the system and how to use it. The Superusers will then roll out the module to the end users.

How do we connect to carry out training?

We ask that you check with your IT department prior to the initial training session that there will be no firewall issues in using this method of connection. If there are likely to be security issues, please contact your project administrator and we will be happy to find a solution.

Will the product training happen at the same time as installation?
No. This will be scheduled with the relevant parties after the installation. This allows for any issues found during installation to be resolved and ensure all systems are working as they should be.

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