11076 – Saving a Sales Order with Kit preallocates to a kit with cross cut messaging enabled

Version Reported In

Sicon Manufacturing v221.0.72

Detailed Description

With the setting to “enable cross cut message service for kit creation for sales order from third party integration”, creating a new Sales Order Line with a Kit item, and then saving the Sales Order in Sage will automatically preallocate a kit to the Sales Order line.

It is Sicon’s expectation that the majority of sites using this setting are only creating sales orders through third party APIs and this is the intended functionality in that situation.  If users only create sales orders in Sage, then this setting should be disabled.  However, for sites creating sales order lines with kits in both Sage and using a third party API, this setting should not apply when saving the sales order in Sage.  This is the known issue.

Impact: Low

• Urgency | Ability to work not affected; sufficient workaround available.
• Impact | Single user affected.

Workaround

In the situation where the kit is not required, simply delete the preallocated kit from the Amend Kits screen.

Development Priority Voting

Please let us know your development priority for this Known Issue by providing us with a star rating based on the below;

1. Not causing any problems – not a priority.
2. It’s annoying, but not causing too many problems – not a priority.
3. Would be nice to be fixed, but not essential – not a high priority.
4. It would be helpful to have this fixed – fairly high priority.
5. Really needs to be fixed as soon as possible – high priority.