11348 – Stock Item Popup Notes not honouring the “Always show popup notes” configuration setting
Version Reported In
Sicon Enhancement Pack v221.0.48
Detailed Description
This is to do with COM001, outlined in the Enhancement Pack user guide; https://www.sicon.co.uk/user-guide/enhancement-pack-help-and-user-guide/#1-1
When the below has been configured to “Always show popup notes”, this setting is ignored when adding the same item twice in a row.
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For example, when adding multiple successive lines of the same stock item to a Sales Order, the pop-up note will only populate on the first instance.
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If ACS/Blender were added as the next stock item, the pop-up wouldn’t appear.
Impact: Low
- Urgency | Ability to work not affected; inconvenient.
- Impact | Single user affected.
Workaround
The pop up will appear again if a different customer/supplier/stock code is selected first, and then the previous one chosen again to reactivate the pop-up if needed.
Development Priority Voting
Please let us know your development priority for this Known Issue by providing us with a star rating based on the below;
- Not causing any problems – not a priority.
- It’s annoying, but not causing too many problems – not a priority.
- Would be nice to be fixed, but not essential – not a high priority.
- It would be helpful to have this fixed – fairly high priority.
- Really needs to be fixed as soon as possible – high priority.