11661 – Adding documents to Sales Return in Sicon Approvals but these aren’t posting to Sage

Version Reported In

Sicon Approvals v221.0.46

Detailed Description

When a user adds documents to Sales Returns in Sicon Approvals, these do not post through to Sage.

Below is the Approval Screen -Document attached successfully and Approved.

Sage Screen – Where no document was found.

Impact: Low

• Urgency | Ability to work not affected; sufficient workaround available.
• Impact | All Users Affected.

Workaround

Add the Return documents to the Sales Order Return in Sage itself.

Development Priority Voting

Please let us know your development priority for this Known Issue by providing us with a star rating based on the below;

1. Not causing any problems – not a priority.
2. It’s annoying, but not causing too many problems – not a priority.
3. Would be nice to be fixed, but not essential – not a high priority.
4. It would be helpful to have this fixed – fairly high priority.
5. Really needs to be fixed as soon as possible – high priority.