13279 – Performance issues when Audit Log is enabled

Version Reported In

Sicon Approvals v221.0.64

Detailed Description

The process of using approvals to view, raise requisitions, and approve invoices is experiencing delays when audit logging is turned on.

Please find the screenshot when Audit Logging is turn on:

Requisition Screen > Create New:

When clicked on Add Free Text Line:

When saving the Free Text Line:

The Screenshot of the Approval Page, when clicked on Approve:

Impact: Low

• Urgency | Ability to work not affected; inconvenient.
• Impact | Single user affected.

Workaround

The speed issue impacts several screens across the Approvals module however, has only been reported by one site and as such there is no workaround available currently. Screens will load, they can just take a little while to pull through. If this is impacting your site heavily, please use the voting buttons at the top which will help Sicon to prioritise resolving the issue in future.

Development Priority Voting

Please let us know your development priority for this Known Issue by providing us with a star rating based on the below;

1. Not causing any problems – not a priority.
2. It’s annoying, but not causing too many problems – not a priority.
3. Would be nice to be fixed, but not essential – not a high priority.
4. It would be helpful to have this fixed – fairly high priority.
5. Really needs to be fixed as soon as possible – high priority.