13769 – Archived Orders In Sage Showing no Invoice Values

Version Reported In

Sicon Approvals v221.0.67

Detailed Description

Orders that have been archived in Sage are appearing in Approvals with no invoiced quantity.

Please see the attached screenshot showing how users can archive POP orders and returns under Purchase Order Processing by selecting POP utilities and then choosing file maintenance.

In Approvals the order Prior to Archiving in Sage had invoiced values, Sage Order NO:, and Sage Doc Status.

After archiving orders in Sage, the orders in Approvals showed no invoiced values. The Sage Order number and Sage Document Status were also missing.

Impact: Low

• Urgency | Ability to work not affected; inconvenient.
• Impact | Single user affected.

Workaround

At present this has only been reported by one site and as such there is no workaround available. If this is impacting your site heavily, please use the voting buttons at the top to register that there is a wider impact.

Development Priority Voting

Please let us know your development priority for this Known Issue by providing us with a star rating based on the below;

1. Not causing any problems – not a priority.
2. It’s annoying, but not causing too many problems – not a priority.
3. Would be nice to be fixed, but not essential – not a high priority.
4. It would be helpful to have this fixed – fairly high priority.
5. Really needs to be fixed as soon as possible – high priority.