14615 – Cannot allocate from multiple bins using Sage SOP allocation settings and Warehouse Hierarchy, and Warehouse Hierarchy is set up

Version Reported In

Sicon Manufacturing v221.0.89

Detailed Description

In Works Order Processing settings, when settings ‘Use Sage Stock fulfilment settings’ and ‘Use warehouse hierarchy’ are both enabled and the warehouse hierarchy is set with at least 2 replenishment warehouses.

A component is then created with one warehouse and 2 bins. Stock then needs to be added to the bins. If the component is added to a Works Order and there is sufficient stock available across multiple bins (but not in one bin on it’s own), when the user attempts to allocate the component. The allocation will not allocate across all bins.  The following message will appear.

Impact: Medium

• Urgency | Ability to work affected; workaround available.
• Impact |All users affected, but only if using the feature as described above.

Workaround

There are a number of workarounds for this issue.

• Part-allocate WOP lines that experience this problem, until the full quantity of the line is allocated.
• Uncheck ‘Use Warehouse Hierarchy’ checkbox for affected WOP lines.
• Turn off Warehouse Hierarchy altogether if the customer is not actually using it.

Development Priority Voting

Please let us know your development priority for this Known Issue by providing us with a star rating based on the below;

1. Not causing any problems – not a priority.
2. It’s annoying, but not causing too many problems – not a priority.
3. Would be nice to be fixed, but not essential – not a high priority.
4. It would be helpful to have this fixed – fairly high priority.
5. Really needs to be fixed as soon as possible – high priority.