15879 – Reverting back to original Approval Route

Version Reported In

Sicon Approvals v221.0.74

Detailed Description

If a user is in a user type that has the “Create Ad-Hoc Approval Routes” setting enabled:

Then they will have permission to override the standard route & enter a custom approval route for an invoice (or other document type) they are approving (done via going to the Approval tab of the document).

If the new approver (i.e. per the ad-hoc approval route created) looks to approve this from the “Invoices > Approve” menu option – then it will work as designed.

If however the user navigates to Invoices > Existing Invoices; Edits the Invoice, and presses “Approve Lines” from within the edit invoice screen, then the ad-hoc approval route will be “lost”, and invoice will revert back to the standard approval route.

Impact: Low

• Urgency | Ability to work not affected; inconvenient, with easy workaround.
• Impact | Single user affected.

Workaround

Ensure that invoices with ad-hoc approval routes are approved via the “Approve” menu option, rather than via editing the invoice & using the “Approve Lines” button from within the edit invoice form.

Development Priority Voting

Please let us know your development priority for this Known Issue by providing us with a star rating based on the below;

1. Not causing any problems – not a priority.
2. It’s annoying, but not causing too many problems – not a priority.
3. Would be nice to be fixed, but not essential – not a high priority.
4. It would be helpful to have this fixed – fairly high priority.
5. Really needs to be fixed as soon as possible – high priority.