16219 – Incorrect values after removing call-off during invoice processing

Version Reported In

Sicon Documents v221.0.200

Detailed Description

When removing the call-off check from a Purchase Order, then amend the item, and finally record the invoice, the value of the order may display incorrectly.

To recreate this:

1. Open Sage 200.
2. Navigate to Purchase Order Processing > Purchase Order List.

3. Create a new Purchase Order.

4. Add an item that supports call-off and save the order.

5. On the header of the Purchase Order, tick the Call-off Order checkbox.

6. Now untick the checkbox, amend the value of the first item, and add a new line item with no VAT.

7. Save the order (ensure Call-off Order remains unchecked).

8. Locate the order and select Record Invoice.

9. Observe that the invoice values are incorrect or not in the expected state.

Impact: Low

• Urgency | Ability to work not affected; workaround available.
• Impact | Single user affected.

Workaround

To get around this, you will need to go back to the order and remove the top line and re-add it in. This will add a slightly extra process however the likelihood of this scenario happening all the time is minimal.

Development Priority Voting

Please let us know your development priority for this Known Issue by providing us with a star rating based on the below;

1. Not causing any problems – not a priority.
2. It’s annoying, but not causing too many problems – not a priority.
3. Would be nice to be fixed, but not essential – not a high priority.
4. It would be helpful to have this fixed – fairly high priority.
5. Really needs to be fixed as soon as possible – high priority.