8687 – COM010 Index out of range message when reversing and in

Version Reported In

Sicon Enhancement Pack v221.7.189

Detailed Description

This issue relates to COM010 – Extended VAT Analysis On Invoices, Credits & Nominal Journals.For more information regarding this enhancement, please refer to the Help and User Guide: Enhancement Pack Help and User Guide | Sicon Ltd.

Currently, if you attempt to correct and reverse an invoice, you will receive. This means that you can bypass making a proforma, so this must be considered when choosing to use COM010. Detailed information regarding the issue is stated below:

1. 1. Login into Sage 200
   2. Activate the – Extended VAT Analysis On Invoices, Credits & Nominal Journals (COM010) within Sicon Enhancement Pack.
      • Go to Enhancement Pack -> Settings.
      • When the pop-up appears, select the Common tab.
      • Select the Extended VAT Analysis On Invoice & Credit Notes option and Save.
        
   3. Go into the Purchase ledger (this can also be done within the Sales Ledger through the ):
      • Go to Purchase Ledger – Supplier List.
      • Select the supplier who has an invoice you would like to correct and reverse.
      • Select the Transaction Enquiry button at the top right hand of the screen.
        
   4. When the Supplier Transaction Enquiry screen appears, select the invoice in question and select the Correct button at the bottom of the screen.
      
   5. When the Correct Single Supplier Transaction screen appears, select the invoice again and select Correct at the bottom of the screen.
      
   6. Change the invoice (e.g change the invoiceable value for example) and select Post Corrections the changes.
      
   7. Once the corrects have been posted, you may have to close and reopen Transaction Enquiries. Go back and correct the invoice, however inside the Correct Single Supplier Transaction screen select Reverse.
      
   8. After select the reverse button, an error message will appear as shown below.
      

Impact: Low

• Urgency | Ability to work not affected; inconvenient.
• Impact | All users affected.

Workaround

If you are attempting to reverse an invoice, by selecting the OK button, this next screen will open that will allow you to continue. However, any actions within the context of reversing the invoice will show the message again. For example, when saving the reversal, the error will show again. You can continue to select OK to workaround it.

Development Priority Voting

Please let us know your development priority for this Known Issue by providing us with a star rating based on the below;

1. Not causing any problems – not a priority.
2. It’s annoying, but not causing too many problems – not a priority.
3. Would be nice to be fixed, but not essential – not a high priority.
4. It would be helpful to have this fixed – fairly high priority.
5. Really needs to be fixed as soon as possible – high priority.