Category - Sicon CRM

Version Reported In Sicon CRM v221.0.64 Detailed Description There is an intermittent issue affecting the creation of quotations within CRM. When a Company has a long Postal Address and you then try to create a quotation for this account, an error can appear. This seems to be intermittent and only affecting a subset of sites. […]

Version Reported In Sicon CRM v221.0.55 Detailed Description In Sicon CRM, the Number of Opportunities counter displayed in the top right-hand corner of the Opportunities Search screen may show an incorrect value when retrieving all opportunities. Steps to Reproduce Navigate to CRM within Sage 200 Go to Opportunities > Opportunities Search screen Select Find Observe […]

Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]

Version Reported In Sicon CRM v221.0.59 Detailed Description Within CRM inside of Sage 200, if you are creating new employer through Sicon System Admin, when click on New button, the Employees pop-up will close. However, you can work around this by creating the employee through Employees > Maintain Employees on the navigation menu. More details […]

Version Reported In Sicon CRM Web v221.0.53 Detailed Description Inside CRM Web, if you were to update a person’s email address and then attempt to send an email (without refreshing), the system will show you the old email. To recreate this, you need to: Go to log into Sicon CRM Web. Go to People > […]

Version Reported In Sicon CRM Web v221.0.53 Detailed Description Inside of CRM Web, if a user has access to multiple companies, if you logged out and back into another company, CRM Web will try to take you back to the same page you were previously on. This means, if you were on a specific company […]

Version Reported In Sicon CRM v221.0.56 Detailed Description Within Sicon CRM, if you try to right click and paste more than 255 characters of text inside of the Summary field within a task, this will through an error message. To prevent you from running into this issue, you need to: Log into Sage 200 Go […]

Version Reported In Sicon CRM v221.0.57 Detailed Description When creating or maintaining an Opportunity Stage status within Sicon CRM, you can create a status up to 255 characters long and save it successfully. However, when you access anything that references that status, the system will show an error message if the status name exceeds 50 […]