Sicon Known Issues

Material & Resource Planning Category - Manufacturing

Articles

9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]

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9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
12136 - Kit not highlighting shortage through Sales Order
Version Reported In Sicon Manufacturing v.221.0.76 Detailed Description Sales Order Processing not highlighting kit component shortage when Use sum of components is disabled. Within Sales Order Processing, when adding a kit to a sales order line, it is possible to build the kit directly from the line if there is enough component stock. With the […]
11076 - Saving a Sales Order with Kit preallocates to a kit with cross cut messaging enabled
Version Reported In Sicon Manufacturing v221.0.72 Detailed Description With the setting to “enable cross cut message service for kit creation for sales order from third party integration”, creating a new Sales Order Line with a Kit item, and then saving the Sales Order in Sage will automatically preallocate a kit to the Sales Order line. […]
11453 - Scrollable View button not working on Active Kit List
Version Reported In Sicon Manufacturing v221.0.74 Detailed Description When navigating to the Sicon Active Kit List, there is the option to select the Scrollable view as there are in other List Views of Sage.  Clicking this in Sage presents a scroll bar on the right-hand side: However, in the Sicon Active Kits List view, this […]
15148 - Changing the reference within Sage Bill of Materials prevents MRP or Workflow methods picking up demand
Version Reported In Sicon Manufacturing v221.0.91 Detailed Description In Sage Bill of Materials it is possible to change the reference and description which will pull through to a Sicon Works Order. If the reference is changed though, and there is demand for this finished item (such as a Sales Order), the workflow to Generate a […]
14969 - Timeout errors when running MRP with SQL compatibility set to 2022
Version Reported In Sicon Manufacturing v221.0.91 Detailed Description We have been made aware of an issue with the Sage Database compatibility in SQL being set to 2022, and causing an error when running Sicon MRP. When running MRP, an “Execution Timeout Expired” error will sometimes occur and prevent MRP from completing. Impact: Low Urgency | […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
12566 - MRP not calculating Works Order dates as expected with Operations and Grouping
Version Reported In Sicon Manufacturing v221.0.0 Detailed Description Sicon works orders created manually use a different method to that used by MRP to create the works order suggestions.  Put simply, manual works orders uses a thorough, but slower method to add all the operations and calculate the exact time a works order takes to make.  […]
13160 - Stock Transfers showing despatched batches
Version Reported In Sicon v221.0.90 (Common Components) Detailed Description When using the Sicon stock transfer screen (for example, in Sicon Material Resource Planning – Material Planning – Stock Transfers), previously-despatched traceable items remain on the allocation screen with a quantity of 0. This isn’t a Sicon issue, it has been added here to add visibility […]
11477 - Standalone MRP displays a company ID of 0
Version Reported In Sicon Manufacturing v221.0.75 Detailed Description When running standalone MRP, it displays a company ID of 0 immediately before commencing the MRP run. This occurs regardless of whether Standalone MRP is run directly, or invoked via a scheduled task. Impact: Low Urgency | Ability to work not affected Impact | Single user affected. Workaround […]
9213 - MRP not producing results depending on server settings
Version Reported In Sicon Manufacturing v221.0.59 Detailed Description If the server short date is formatted to show in DD/MM/YY then MRP doesn’t produce any results. Impact: Low Urgency | Ability to work not affected; sufficient workaround available. Impact | Single user affected. Workaround Close Sage, change the server settings to be formatted as DD/MM/YYYY, clear user’s […]
14733 - Performance Issue when closing multiple Projects
Version Reported In Sicon Projects v221.0.57 Detailed Description When completing Projects via the ‘Complete Projects’ option in the menu, there is a delay whilst the Projects are closed. Impact: Medium Urgency | Ability to work not affected; inconvenient. Impact | Single User Affected. Workaround As this is a performance issue, you can either wait for […]
14309 - Having Non-Vatable & Vatable payment windows open at the same time causes duplicate value between windows
Version Reported In Sicon Projects v221.0.56 Detailed Description Open the Sage Vatable Payment screen and the Non-Vatable Payment screen at the same time. Entering new line into the Vatable Payment screen, the payment totals are not updated: If you tab through to add a new line the top line will clear down: If you go […]
13204 – SOP and POP on the Project Summary
Version Reported In Sicon Projects v221.0.53 Detailed Description A Purchase Order has been raised in Period 5 against a Project: On the Project Summary for period 5 the Purchase Order shows as a commitment: If the Purchase Order is invoiced in Period 6, the Project Summary shows the Actual in Period 5: This is because […]
12694 - Creating new Print styles in the scheduler do not save
Version Reported In Sicon Projects v221.0.59 Detailed Description If you create your own print style when attempting to print the scheduler, these new styles do not save the next time you try and print. Impact: Low Urgency | Ability to work not affected; inconvenient. Impact | Single User Affected. Workaround The print style will need […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
13406 - Booked and Issued costs different on WO, causing differences in Project Enquiry
Version Reported In Sicon Manufacturing v221.0.81 Detailed Description A scenario has been reported where a Parent Works Order is showing a different booked in cost to the issued costs (and no variance postings have been made). If using Project Integration, this then leads to the Project Enquiry Stock tab showing the finished item costs at […]
15148 - Changing the reference within Sage Bill of Materials prevents MRP or Workflow methods picking up demand
Version Reported In Sicon Manufacturing v221.0.91 Detailed Description In Sage Bill of Materials it is possible to change the reference and description which will pull through to a Sicon Works Order. If the reference is changed though, and there is demand for this finished item (such as a Sales Order), the workflow to Generate a […]
15015 - Works Orders show as allocated when a component is linked with an operation on the BOM
Version Reported In Sicon Manufacturing v221.0.90 Detailed Description When an operation on a BOM is linked to a component that has enough stock to fulfil the works order requirement, these items are incorrect auto-allocating on a works order. If the component were a sub-assembly, this would be expected behaviour if the setting to “allocate sub […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
14615 - Cannot allocate from multiple bins using Sage SOP allocation settings and Warehouse Hierarchy, and Warehouse Hierarchy is set up
Version Reported In Sicon Manufacturing v221.0.89 Detailed Description In Works Order Processing settings, when settings ‘Use Sage Stock fulfilment settings’ and ‘Use warehouse hierarchy’ are both enabled and the warehouse hierarchy is set with at least 2 replenishment warehouses. A component is then created with one warehouse and 2 bins. Stock then needs to be […]
13768 - Project settings show in Works Order Settings, even when Projects permissions have been disabled in role.
Version Reported In Sicon Manufacturing v221.0.86 Detailed Description When a site has both Sicon Projects and Sicon Works Orders installed, the Sicon Works Order settings have a Projects section. The issue reported is that this still displays even when projects permissions have been disabled in the Sage user role, or when the Projects add-on is […]
13379 -Can edit a Works Order within Sales Order view
Version Reported In Sicon Manufacturing v221.0.85 Detailed Description When a Sage sales order is open in view mode, it is still possible to edit a Sicon works order. Both the sales order line and the works order tab have this known issue: Sales Order Line Works Order tab   This in turn could allow the […]
13605 - Sales Order link to Works Order is lost when Sales Order allocated from free stock
Version Reported In Sicon Manufacturing v221.0.86 Detailed Description When a Works Order has been preallocated to a Sales Order, and the linked sales order is later fully allocated from free stock manually via Sage (before the works order is booked in), the link to the Works Order remains until the point of editing or booking […]
13539 - Written off Subcontractor POs prevent WO being completed with Unconfirmed Costs
Version Reported In Sicon Manufacturing v221.0.0 Detailed Description This is an issue specifically to do with using Unconfirmed Costs, Subcontractor Purchase Orders on a Works Order, and the Write Off Incomplete Orders feature in Sage. The situation is that on the Works Order, a subcontractor Purchase Order has been raised, despatched and received so that […]
13160 - Stock Transfers showing despatched batches
Version Reported In Sicon v221.0.90 (Common Components) Detailed Description When using the Sicon stock transfer screen (for example, in Sicon Material Resource Planning – Material Planning – Stock Transfers), previously-despatched traceable items remain on the allocation screen with a quantity of 0. This isn’t a Sicon issue, it has been added here to add visibility […]
12752 - Changing WO Number changes Nominal references
Version Reported In Sicon Manufacturing v.211.0.81 Detailed Description If a Works Order number is changed mid-way through postings, it impacts the future reference used on the nominal ledger postings, which in turn can cause confusion if analysing the nominal ledger by Works Order number. Take the example below of a part-issued works order created manually, […]
12570 - Sicon Works Orders allows creation of a Phantom BOM
Version Reported In Sicon Manufacturing v.211.0.81 Detailed Description Sicon Works Orders allows a Phantom item to be added as the finished product to create. With Sage Stock Control and Sage Bill of Materials, a phantom is a BOM that is not used as a stock component or in raising works orders, and never kept in […]
12621 - Sorting Works Order List by column hides some results
Version Reported In Sicon Manufacturing v.211.0.81 Detailed Description When there are a high volume of Works Order records in the Works Order List, sorting the works order list by one of the columns can reduce some of the works orders displayed when the number of entries exceed 1000. When the screen is first presented, all […]
12432 - Booked Works Order cannot be allocated or issued to complete it
Version Reported In Sicon Manufacturing v.221.0.80 Detailed Description This is a specific issue when the Works Order setting to “Reduce Line Quantity when booking” is enabled, and a works order has lines that have not been issued. If the works order has a part-issued line, this setting will reduce the line quantity to the quantity […]
11695 - WO list throws error when first opened
Version Reported In Sicon Manufacturing v.220.0.39 Detailed Description It has been reported that opening the Works Order List view can produce the below Sage error: This same error has also been reported to occur when opening the Sage Sales Order List – the issue is environmental and neither issue can be replicated by Sicon. Impact: Low […]
4558 - Negative Stock resulting from Sage transactions
Version Reported In Sicon Manufacturing v.221.0.47 Detailed Description There are two known scenarios in Sage that can cause stock items to be in negative stock, despite not allowing negative stock on the Product Group. Although this is a Sage bug, this article aims to note the impact it can have on a Sicon Works Order. […]
11591 - Auto allocate across multiple bins doesn't automatically select traceable numbers
Version Reported In Sicon Manufacturing v221.0.44 Detailed Description This is a specific scenario that occurs with Sicon Works Order Processing legacy stock Allocation settings and traceable component items on a Works Order. With Stock control configured to record traceable numbers when allocating stock; And the Sicon legacy setting to Auto allocate across multiple bins: The […]
11653 - Auto Select Traceable Items selectable when Issue Full Batch disabled
Version Reported In Sicon Manufacturing v221.0.44 Detailed Description Within a traceable stock item, it is possible to turn on a setting to “Issue Full Batch”. This is only selectable when the Sage stock control traceable items setting “Numbers selected when despatching stock” has been enabled. This setting directly impacts whether the following setting, “Auto Select […]
11367 - Scrollable View button not working on Sicon Works Order List
Version Reported In Sicon Manufacturing v221.0.74 Detailed Description When navigating to the Sicon Works Order List, there is the option to select the Scrollable view as there are in other List Views of Sage.  Clicking this presents a scroll bar on the right-hand side: However, in the Sicon Works Order Processing List view, this is […]
11432 - Build Time Enqury view is not exporting to Excel
Version Reported In Sicon Manufacturing v.201.0.52 Detailed Description This is linked with the Enquiry view to Build Time within Sicon Works Orders;  https://www.sicon.co.uk/user-guide/works-order-processing-help-and-user-guide/#7-2 From Sicon Works Order Processing – Enquiries – Build Time, there is a function to right-click and export to excel however, the right-click (and therefore export) menu option is not showing when […]
10993 - Sort order on WO history tab
Version Reported In Sicon Manufacturing v221.0.01 Detailed Description The History tab of a Works Order displays a log of all changes / actions taken on the works order –i.e. components added, components allocated, components issued, dates changed, status changed, etc. As with normal grids in Sage 200, the grid can be sorted by clicking on […]
10307 - Error when creating WO for SO with no requested delivery date
Version Reported In Sicon Manufacturing v.221.0.63 Detailed Description We have the option to “Generate Works Order for Sales Order” (Works Order Processing menu > Works Orders). This provides a fast way to generate works orders to build finished items for which you have a shortfall (without having to do a full MRP run). When working […]
10308 - Multiple finished item cost split % default calculation
Version Reported In Sicon Manufacturing v.221.0.58 Detailed Description Sicon Works Order Processing allows you to add multiple finished items to a works order. If doing so, it’s necessary to decide on a split of how the cost of the works order should be split – how much should be apportioned to finished item A, and how […]
9711 - Work in Progress variance postings when Stock > Nominal Integration is turned off
Version Reported In Sicon Manufacturing v.221.0.64 Detailed Description When making partial bookings on a works order, the finished items built are booked in at a cost using the estimated total cost of the WO; i.e. if booking in 9 or 10 items on a WO, and estimated total cost of WO is £100, then the 9 […]
10636 - Works Order Comments not saving when added before WO creation
Version Reported In Sicon Manufacturing v.221.0.43 Detailed Description When manually creating a works order, if comments are added to the top of a works order before pressing create, the comment is not saved at the point of closing the works order. Once Create is pressed, the comment is still visible on the works order screen, […]
10856 - Not prompted to update Operations on Process WO Screen
Version Reported In Sicon Manufacturing v.221.0.71 Detailed Description When updating the date on Works Orders through the Process Works Order screen, there is no validation of the dates used, and no prompt to update the operation timings on the Works Order. Impact: Low Urgency | Ability to work not affected; workaround available. Impact | Single […]
9779 - Works order list doesn't retain edits to column order or sizing
Version Reported In Sicon Manufacturing v.221.0.1 Detailed Description On the Works Order list view in Sicon Works Order Processing > Works Order List – the user is able to make edits to the order and sizing of the columns on the list. Columns can be added/removed entirely by right clicking on the list & selecting […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
Error message when downloading the App using the QR code or URL within the Settings Screen
Version Reported In Sicon Barcoding & Warehousing v221.0.71 and prior Sicon Service v221.0.66 and prior Sicon Shop Floor Data Capture v221.0.23 and prior Detailed Description Microsoft are retiring their App Centre next week, which we have used as a distribution method for the following Android mobile applications: Sicon Barcoding App Sicon Service App Sicon Shop […]
10829 - Inspection Operation questions not showing in SFDC
Version Reported In Sicon v221.0.15 Detailed Description Unless all questions on the Inspection Operation are marked as mandatory, SFDC does not prompt for the questions to be completed at point of booking in on the handheld, despite having “Enable Inspection Questions” selected in SFDC – Maintenance – Settings – WOP Settings tab. Impact: Low Urgency […]
9080 - Timesheets posted via SFDC for zero value cost rates doesn't properly set the cost rate type
Version Reported In Sicon Manufacturing v221.0.43 Detailed Description If you have set up an employee with a cost rate of 0: Then enter & submit a timesheet for that employee in SFDC, the entered timesheet will appear in Sage without a rate set (i.e. “Rate” column will be blank in the Amend Timesheet form). If […]