Sicon Known Issues

Material & Resource Planning Category - Manufacturing

12136 - Kit not highlighting shortage through Sales Order
Version Reported In Sicon Manufacturing v.221.0.76 Detailed Description Sales Order Processing not highlighting kit component shortage when Use sum of components is disabled. Within Sales Order Processing, when adding a kit to a sales order line, it is possible to build the kit directly from the line if there is enough component stock. With the […]
11718 - All Modules - Screen re-scaling in Sicon Screens
Version Reported In Sicon Manufacturing v221.0.74 Detailed Description For users who are not using the standard Sage font sizing, or who are using high resolution monitors, Sage windows can sometimes rescale windows on pressing certain buttons.  This includes some Sicon screens.  For example, it is known to occur for some users when booking in a […]
11076 - Saving a Sales Order with Kit preallocates to a kit with cross cut messaging enabled
Version Reported In Sicon Manufacturing v221.0.72 Detailed Description With the setting to “enable cross cut message service for kit creation for sales order from third party integration”, creating a new Sales Order Line with a Kit item, and then saving the Sales Order in Sage will automatically preallocate a kit to the Sales Order line. […]
11453 - Scrollable View button not working on Active Kit List
Version Reported In Sicon Manufacturing v221.0.74 Detailed Description When navigating to the Sicon Active Kit List, there is the option to select the Scrollable view as there are in other List Views of Sage.  Clicking this in Sage presents a scroll bar on the right-hand side: However, in the Sicon Active Kits List view, this […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
11718 - All Modules - Screen re-scaling in Sicon Screens
Version Reported In Sicon Manufacturing v221.0.74 Detailed Description For users who are not using the standard Sage font sizing, or who are using high resolution monitors, Sage windows can sometimes rescale windows on pressing certain buttons.  This includes some Sicon screens.  For example, it is known to occur for some users when booking in a […]
11477 - Standalone MRP displays a company ID of 0
Version Reported In Sicon Manufacturing v221.0.75 Detailed Description When running standalone MRP, it displays a company ID of 0 immediately before commencing the MRP run. This occurs regardless of whether Standalone MRP is run directly, or invoked via a scheduled task. Impact: Low Urgency | Ability to work not affected Impact | Single user affected. Workaround […]
9213 - MRP not producing results depending on server settings
Version Reported In Sicon Manufacturing v221.0.59 Detailed Description If the server short date is formatted to show in DD/MM/YY then MRP doesn’t produce any results. Impact: Low Urgency | Ability to work not affected; sufficient workaround available. Impact | Single user affected. Workaround Close Sage, change the server settings to be formatted as DD/MM/YYYY, clear user’s […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
11718 - All Modules - Screen re-scaling in Sicon Screens
Version Reported In Sicon Manufacturing v221.0.74 Detailed Description For users who are not using the standard Sage font sizing, or who are using high resolution monitors, Sage windows can sometimes rescale windows on pressing certain buttons.  This includes some Sicon screens.  For example, it is known to occur for some users when booking in a […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
12621 - Sorting Works Order List by column hides some results
Version Reported In Sicon Manufacturing v.211.0.81 Detailed Description When there are a high volume of Works Order records in the Works Order List, sorting the works order list by one of the columns can reduce some of the works orders displayed when the number of entries exceed 1000. When the screen is first presented, all […]
12432 - Booked Works Order cannot be allocated or issued to complete it
Version Reported In Sicon Manufacturing v.221.0.80 Detailed Description This is a specific issue when the Works Order setting to “Reduce Line Quantity when booking” is enabled, and a works order has lines that have not been issued. If the works order has a part-issued line, this setting will reduce the line quantity to the quantity […]
11695 - WO list throws error when first opened
Version Reported In Sicon Manufacturing v.220.0.39 Detailed Description It has been reported that opening the Works Order List view can produce the below Sage error: This same error has also been reported to occur when opening the Sage Sales Order List – the issue is environmental and neither issue can be replicated by Sicon. Impact: Low […]
4558 - Negative Stock resulting from Sage transactions
Version Reported In Sicon Manufacturing v.221.0.47 Detailed Description There are two known scenarios in Sage that can cause stock items to be in negative stock, despite not allowing negative stock on the Product Group. Although this is a Sage bug, this article aims to note the impact it can have on a Sicon Works Order. […]
11718 - All Modules - Screen re-scaling in Sicon Screens
Version Reported In Sicon Manufacturing v221.0.74 Detailed Description For users who are not using the standard Sage font sizing, or who are using high resolution monitors, Sage windows can sometimes rescale windows on pressing certain buttons.  This includes some Sicon screens.  For example, it is known to occur for some users when booking in a […]
11591 - Auto allocate across multiple bins doesn't automatically select traceable numbers
Version Reported In Sicon Manufacturing v221.0.44 Detailed Description This is a specific scenario that occurs with Sicon Works Order Processing legacy stock Allocation settings and traceable component items on a Works Order. With Stock control configured to record traceable numbers when allocating stock; And the Sicon legacy setting to Auto allocate across multiple bins: The […]
11653 - Auto Select Traceable Items selectable when Issue Full Batch disabled
Version Reported In Sicon Manufacturing v221.0.44 Detailed Description Within a traceable stock item, it is possible to turn on a setting to “Issue Full Batch”. This is only selectable when the Sage stock control traceable items setting “Numbers selected when despatching stock” has been enabled. This setting directly impacts whether the following setting, “Auto Select […]
11367 - Scrollable View button not working on Sicon Works Order List
Version Reported In Sicon Manufacturing v221.0.74 Detailed Description When navigating to the Sicon Works Order List, there is the option to select the Scrollable view as there are in other List Views of Sage.  Clicking this presents a scroll bar on the right-hand side: However, in the Sicon Works Order Processing List view, this is […]
11432 - Build Time Enqury view is not exporting to Excel
Version Reported In Sicon Manufacturing v.201.0.52 Detailed Description This is linked with the Enquiry view to Build Time within Sicon Works Orders;  https://www.sicon.co.uk/user-guide/works-order-processing-help-and-user-guide/#7-2 From Sicon Works Order Processing – Enquiries – Build Time, there is a function to right-click and export to excel however, the right-click (and therefore export) menu option is not showing when […]
10993 - Sort order on WO history tab
Version Reported In Sicon Manufacturing v221.0.01 Detailed Description The History tab of a Works Order displays a log of all changes / actions taken on the works order –i.e. components added, components allocated, components issued, dates changed, status changed, etc. As with normal grids in Sage 200, the grid can be sorted by clicking on […]
10307 - Error when creating WO for SO with no requested delivery date
Version Reported In Sicon Manufacturing v.221.0.63 Detailed Description We have the option to “Generate Works Order for Sales Order” (Works Order Processing menu > Works Orders). This provides a fast way to generate works orders to build finished items for which you have a shortfall (without having to do a full MRP run). When working […]
10308 - Multiple finished item cost split % default calculation
Version Reported In Sicon Manufacturing v.221.0.58 Detailed Description Sicon Works Order Processing allows you to add multiple finished items to a works order. If doing so, it’s necessary to decide on a split of how the cost of the works order should be split – how much should be apportioned to finished item A, and how […]
9711 - Work in Progress variance postings when Stock > Nominal Integration is turned off
Version Reported In Sicon Manufacturing v.221.0.64 Detailed Description When making partial bookings on a works order, the finished items built are booked in at a cost using the estimated total cost of the WO; i.e. if booking in 9 or 10 items on a WO, and estimated total cost of WO is £100, then the 9 […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
10636 - Works Order Comments not saving when added before WO creation
Version Reported In Sicon Manufacturing v.221.0.43 Detailed Description When manually creating a works order, if comments are added to the top of a works order before pressing create, the comment is not saved at the point of closing the works order. Once Create is pressed, the comment is still visible on the works order screen, […]
10856 - Not prompted to update Operations on Process WO Screen
Version Reported In Sicon Manufacturing v.221.0.71 Detailed Description When updating the date on Works Orders through the Process Works Order screen, there is no validation of the dates used, and no prompt to update the operation timings on the Works Order. Impact: Low Urgency | Ability to work not affected; workaround available. Impact | Single […]
9779 - Works order list doesn't retain edits to column order or sizing
Version Reported In Sicon Manufacturing v.221.0.1 Detailed Description On the Works Order list view in Sicon Works Order Processing > Works Order List – the user is able to make edits to the order and sizing of the columns on the list. Columns can be added/removed entirely by right clicking on the list & selecting […]
11718 - All Modules - Screen re-scaling in Sicon Screens
Version Reported In Sicon Manufacturing v221.0.74 Detailed Description For users who are not using the standard Sage font sizing, or who are using high resolution monitors, Sage windows can sometimes rescale windows on pressing certain buttons.  This includes some Sicon screens.  For example, it is known to occur for some users when booking in a […]
10829 - Inspection Operation questions not showing in SFDC
Version Reported In Sicon v221.0.15 Detailed Description Unless all questions on the Inspection Operation are marked as mandatory, SFDC does not prompt for the questions to be completed at point of booking in on the handheld, despite having “Enable Inspection Questions” selected in SFDC – Maintenance – Settings – WOP Settings tab. Impact: Low Urgency […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
9080 - Timesheets posted via SFDC for zero value cost rates doesn't properly set the cost rate type
Version Reported In Sicon Manufacturing v221.0.43 Detailed Description If you have set up an employee with a cost rate of 0: Then enter & submit a timesheet for that employee in SFDC, the entered timesheet will appear in Sage without a rate set (i.e. “Rate” column will be blank in the Amend Timesheet form). If […]