Sicon Known Issues

Category - Works Order Processing

Articles

RESOLVED | 14926 - Error Message recording Purchase Invoice – ‘Quantity entered is greater than total stock holding’
Version Resolved In Sicon Manufacturing v250.0.2 Sicon Projects v250.0.2 Version Reported In Sicon Manufacturing v221.0.88 Sicon Projects v221.0.57 Detailed Description When using Projects in conjunction with Works Order Processing, Sage may display the above error message during processing a Purchase Invoice, preventing the user from continuing. Although the error message does not appear to be […]
14962 - Specific stock items can take a long time to load batch number pop-up when issuing to a Works Order
Version Reported In Sicon Manufacturing v221.0.91 Detailed Description Occasionally a user may find that a specific stock item takes a longer time to load the batch number pop-up when issuing the traceable item  to a works order. Impact: Low Urgency | Ability to work not affected; inconvenience. Impact | Single users affected, but only if […]
16581 - Unconfirmed Costs Display Incorrect or Negative Values After Multiple Book and Unbook Actions
Version Reported In Sicon Manufacturing v221.0.200 Detailed Description This issue occurs exclusively when unconfirmed costs are enabled and the finished goods item is traceable under a costing method other than Actual, such as FIFO.  Sicon strongly recommends avoiding the use of unconfirmed costs due to the complexity and risk of confusion. In this scenario, unbooking […]
17196 - Incorrect Works Order Selected for Printing within Process Works Orders screen.
Version Reported In Sicon Manufacturing v221.0.200 Detailed Description When works orders are created as part of a subassembly, they appear on the Process Works Orders screen in a tree structure that reflects the preallocation hierarchy.  This tree structure helps users understand the relationship between parent and child works orders. If users manually allocate stock through […]
16883 - Manning levels not impacted estimated cost of works order
Version Reported In Sicon Manufacturing v221.0.88 Detailed Description When Works Orders include machine and labour costs, the manning level on the operation does not multiply the initial estimated labour costs by the manning level. For example, an operation with a labour rate of £10 per hour, lasting 1 hour with a manning level of 2, […]
16695 - Using backflush to book in a Sicon Works Order is causing committed WOP-COS transactions to remain
Version Reported In Sicon Manufacturing v221.0.91 Detailed Description When backflushing a works order that is linked to a sales order, and Sicon project integration is enabled, committed WOP-COS postings are being left behind on the stock tab of the project enquiry screen. In this case, the Sicon-Umbrella was booked via backflush, while the WHB-Sensor-Core-L2-SA was […]
16727 - Adding Subcontracts to an existing purchase order inconsistent depending on subcontract setting
Version Reported In Sicon Manufacturing v221.0.91 Detailed Description With “Show finished item info on purchase order” enabled within Works Order Sub Contract settings, a purchase order generated from the works order will use the finished item as the first part of a purchase order’s free text description (this can be manually overwritten). With the setting […]
14457 - Production date not populated when traceable items booked on barcoding handheld
Version Reported In Sicon Manufacturing and Sicon Barcoding & Warehousing v221.0.200/ v221.92.55.0 Detailed Description When booking a traceable stock item via manufacturing in Sage, the production date is recorded when the first item is booked in (only for traceable stock; non-traceable stock remains blank). When booking the traceable finished item on a barcoding handheld device […]
14499 – View batch serial number details screen not showing issued data for component
Version Reported In Sicon Manufacturing v221.0.88 Detailed Description Issue where the View Batch/Serial No Details screen doesn’t show the issued data for a component whereas the issued information can be seen on the Traceable Item Enquiry screen. Impact: Low Urgency | Ability to work affected; workaround available. Impact | All users affected, but only if […]
15485 - Production Lead time is not working consistently across works order creation methods
Version Reported In Sicon Manufacturing v221.0.86 Detailed Description When creating a Works Order from a Sales Order, the system calculates dates differently depending on the method used—whether through MRP, an automatic workflow, or the “Generate Works Order from Sales Order” menu. These differences can lead to incorrect start and due dates on the work order, […]
15953 - Incorrect Component Warehouse being picked up on certain Subassemblies.
Version Reported In Sicon Manufacturing v221.0.91 Detailed Description When using the Generate Works Order from Sales Order function, in some circumstances the component warehouse being used on the subassembly is not the default component warehouse from Works Order Settings. This reported scenario is not currently replicable in demo data and only reported by one site; […]
14772 - Unable to select areas on Works Order other than those listed on Operations
Version Reported In Sicon Manufacturing v221.0.90 Detailed Description When a BOM is added to a Built item, and that BOM contains an Operation or multiple Operations that have areas linked to them. When creating a WO for that item, only the areas listed within the Operations of the BOM are listed in the area. This […]
14774 - Unable to remove Area from Operation as error occurs
Version Reported In Sicon Manufacturing v221.0.88 Detailed Description From Manufacturing System Manager – Operations Register – Operations List, it is possible to link a Sicon Area with the operation: If this is removed, an error occurs: Impact: Low Urgency | Ability to work affected; display issue. Impact | Single user affected. Workaround It is not […]
15556 - Components on WO are not in BOM order
Version Reported In Sicon Manufacturing v221.0.91 Detailed Description In some customer data, components are not coming through to the Works Order in the same sequence order as the Bill of Materials. This has currently been reported by a single site and Sicon have been unable to replicate. Impact: Low Urgency | Ability to work not […]
14887 - Adding subcontract components to existing Purchase Orders does not create the same PO lines as creating Purchase Orders
Version Reported In Sicon Manufacturing v221.0.89 Detailed Description Adding subcontract components to existing purchase orders does not create the same PO lines as creating purchase orders. When adding subcontract components to an existing PO, the default notes do not contain the same information. Creating a PO creates two lines – one for the component and […]
14769 - Book in variance is being posted with WO start date not completion date
Version Reported In Sicon Manufacturing v221.0.48 Detailed Description When using the allow book before issue setting you have to manually complete a WO. When you have specified to use completion date for operational costs (as below) any book in variance is using the start date of the WO not the completion date like labour/machine operations, […]
14680 - 'Auto allocate across multiple bins' allocation is failing when the required stock is available across multiple bins (not in any one bin)
Version Reported In Sicon Manufacturing v221.0.88 Detailed Description When using the ‘Auto allocate across multiple bins’ allocation method, when you have a component in multiple bins in the same warehouse, and allocate a Works Order. If there are not enough items in one bin to allocate the full quantity, there will be an allocation error […]
14678 - Error with SOP Line Allocation if Works Order is Booked in while the Sales Order is open
Version Reported In Sicon Manufacturing v221.0.89 Detailed Description If the Works Order is booked in while the linked Sales Order is open, this causes a Database access error to be displayed on the Sales Order and an allocation of 0. Impact: Low Urgency | Ability to work affected; workaround available. Impact | All users affected, […]
14653 - No Scroll bar in Stock Item Details, Sicon tabs
Version Reported In Sicon Manufacturing v221.0.89 Detailed Description When user has scaling increased (e.g. user is on a laptop) it is not possible to scroll to see all settings on the Stock Item Details > Sicon tabs e.g. WOP. This makes accessing certain settings only possible by manually adjusting windows display settings. Impact: Low Urgency […]
13639 - When using Unconfirmed Costs, Stock Valuation Report counts BOM builds twice.
Version Reported In Sicon Manufacturing v221.0.86 Detailed Description If unconfirmed costs are enabled, when a built item is selected and the stock valuation report is run for this item. The create a Works Order for the same built item, all components must be allocated and issued, then the finished item booked in. At this point […]
15140 - Average Buy Price does not update the Future Buy Price on an existing works order
Version Reported In Sicon Manufacturing v221.0.91 Detailed Description When creating a works order for the first time, the system cycles through some decision points to determine the “future buy price” for each component (see section 16 of the Works Order Processing Help and User Guide). This future buy price is used to calculate the estimated […]
13406 - Booked and Issued costs different on WO, causing differences in Project Enquiry
Version Reported In Sicon Manufacturing v221.0.81 Detailed Description A scenario has been reported where a Parent Works Order is showing a different booked in cost to the issued costs (and no variance postings have been made). If using Project Integration, this then leads to the Project Enquiry Stock tab showing the finished item costs at […]
15148 - Changing the reference within Sage Bill of Materials prevents MRP or Workflow methods picking up demand
Version Reported In Sicon Manufacturing v221.0.91 Detailed Description In Sage Bill of Materials it is possible to change the reference and description which will pull through to a Sicon Works Order. If the reference is changed though, and there is demand for this finished item (such as a Sales Order), the workflow to Generate a […]
15015 - Works Orders show as allocated when a component is linked with an operation on the BOM
Version Reported In Sicon Manufacturing v221.0.90 Detailed Description When an operation on a BOM is linked to a component that has enough stock to fulfil the works order requirement, these items are incorrect auto-allocating on a works order. If the component were a sub-assembly, this would be expected behaviour if the setting to “allocate sub […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
14615 - Cannot allocate from multiple bins using Sage SOP allocation settings and Warehouse Hierarchy, and Warehouse Hierarchy is set up
Version Reported In Sicon Manufacturing v221.0.89 Detailed Description In Works Order Processing settings, when settings ‘Use Sage Stock fulfilment settings’ and ‘Use warehouse hierarchy’ are both enabled and the warehouse hierarchy is set with at least 2 replenishment warehouses. A component is then created with one warehouse and 2 bins. Stock then needs to be […]
13768 - Project settings show in Works Order Settings, even when Projects permissions have been disabled in role.
Version Reported In Sicon Manufacturing v221.0.86 Detailed Description When a site has both Sicon Projects and Sicon Works Orders installed, the Sicon Works Order settings have a Projects section. The issue reported is that this still displays even when projects permissions have been disabled in the Sage user role, or when the Projects add-on is […]
13379 -Can edit a Works Order within Sales Order view
Version Reported In Sicon Manufacturing v221.0.85 Detailed Description When a Sage sales order is open in view mode, it is still possible to edit a Sicon works order. Both the sales order line and the works order tab have this known issue: Sales Order Line Works Order tab   This in turn could allow the […]
13605 - Sales Order link to Works Order is lost when Sales Order allocated from free stock
Version Reported In Sicon Manufacturing v221.0.86 Detailed Description When a Works Order has been preallocated to a Sales Order, and the linked sales order is later fully allocated from free stock manually via Sage (before the works order is booked in), the link to the Works Order remains until the point of editing or booking […]
13539 - Written off Subcontractor POs prevent WO being completed with Unconfirmed Costs
Version Reported In Sicon Manufacturing v221.0.0 Detailed Description This is an issue specifically to do with using Unconfirmed Costs, Subcontractor Purchase Orders on a Works Order, and the Write Off Incomplete Orders feature in Sage. The situation is that on the Works Order, a subcontractor Purchase Order has been raised, despatched and received so that […]
13160 - Stock Transfers showing despatched batches
Version Reported In Sicon v221.0.90 (Common Components) Detailed Description When using the Sicon stock transfer screen (for example, in Sicon Material Resource Planning – Material Planning – Stock Transfers), previously-despatched traceable items remain on the allocation screen with a quantity of 0. This isn’t a Sicon issue, it has been added here to add visibility […]
12752 - Changing WO Number changes Nominal references
Version Reported In Sicon Manufacturing v.211.0.81 Detailed Description If a Works Order number is changed mid-way through postings, it impacts the future reference used on the nominal ledger postings, which in turn can cause confusion if analysing the nominal ledger by Works Order number. Take the example below of a part-issued works order created manually, […]
12570 - Sicon Works Orders allows creation of a Phantom BOM
Version Reported In Sicon Manufacturing v.211.0.81 Detailed Description Sicon Works Orders allows a Phantom item to be added as the finished product to create. With Sage Stock Control and Sage Bill of Materials, a phantom is a BOM that is not used as a stock component or in raising works orders, and never kept in […]
12621 - Sorting Works Order List by column hides some results
Version Reported In Sicon Manufacturing v.211.0.81 Detailed Description When there are a high volume of Works Order records in the Works Order List, sorting the works order list by one of the columns can reduce some of the works orders displayed when the number of entries exceed 1000. When the screen is first presented, all […]
12432 - Booked Works Order cannot be allocated or issued to complete it
Version Reported In Sicon Manufacturing v.221.0.80 Detailed Description This is a specific issue when the Works Order setting to “Reduce Line Quantity when booking” is enabled, and a works order has lines that have not been issued. If the works order has a part-issued line, this setting will reduce the line quantity to the quantity […]
11695 - WO list throws error when first opened
Version Reported In Sicon Manufacturing v.220.0.39 Detailed Description It has been reported that opening the Works Order List view can produce the below Sage error: This same error has also been reported to occur when opening the Sage Sales Order List – the issue is environmental and neither issue can be replicated by Sicon. Impact: Low […]
4558 - Negative Stock resulting from Sage transactions
Version Reported In Sicon Manufacturing v.221.0.47 Detailed Description There are two known scenarios in Sage that can cause stock items to be in negative stock, despite not allowing negative stock on the Product Group. Although this is a Sage bug, this article aims to note the impact it can have on a Sicon Works Order. […]
11591 - Auto allocate across multiple bins doesn't automatically select traceable numbers
Version Reported In Sicon Manufacturing v221.0.44 Detailed Description This is a specific scenario that occurs with Sicon Works Order Processing legacy stock Allocation settings and traceable component items on a Works Order. With Stock control configured to record traceable numbers when allocating stock; And the Sicon legacy setting to Auto allocate across multiple bins: The […]
11653 - Auto Select Traceable Items selectable when Issue Full Batch disabled
Version Reported In Sicon Manufacturing v221.0.44 Detailed Description Within a traceable stock item, it is possible to turn on a setting to “Issue Full Batch”. This is only selectable when the Sage stock control traceable items setting “Numbers selected when despatching stock” has been enabled. This setting directly impacts whether the following setting, “Auto Select […]
11367 - Scrollable View button not working on Sicon Works Order List
Version Reported In Sicon Manufacturing v221.0.74 Detailed Description When navigating to the Sicon Works Order List, there is the option to select the Scrollable view as there are in other List Views of Sage.  Clicking this presents a scroll bar on the right-hand side: However, in the Sicon Works Order Processing List view, this is […]
11432 - Build Time Enqury view is not exporting to Excel
Version Reported In Sicon Manufacturing v.201.0.52 Detailed Description This is linked with the Enquiry view to Build Time within Sicon Works Orders;  https://www.sicon.co.uk/user-guide/works-order-processing-help-and-user-guide/#7-2 From Sicon Works Order Processing – Enquiries – Build Time, there is a function to right-click and export to excel however, the right-click (and therefore export) menu option is not showing when […]
10993 - Sort order on WO history tab
Version Reported In Sicon Manufacturing v221.0.01 Detailed Description The History tab of a Works Order displays a log of all changes / actions taken on the works order –i.e. components added, components allocated, components issued, dates changed, status changed, etc. As with normal grids in Sage 200, the grid can be sorted by clicking on […]
10307 - Error when creating WO for SO with no requested delivery date
Version Reported In Sicon Manufacturing v.221.0.63 Detailed Description We have the option to “Generate Works Order for Sales Order” (Works Order Processing menu > Works Orders). This provides a fast way to generate works orders to build finished items for which you have a shortfall (without having to do a full MRP run). When working […]
10308 - Multiple finished item cost split % default calculation
Version Reported In Sicon Manufacturing v.221.0.58 Detailed Description Sicon Works Order Processing allows you to add multiple finished items to a works order. If doing so, it’s necessary to decide on a split of how the cost of the works order should be split – how much should be apportioned to finished item A, and how […]
9711 - Work in Progress variance postings when Stock > Nominal Integration is turned off
Version Reported In Sicon Manufacturing v.221.0.64 Detailed Description When making partial bookings on a works order, the finished items built are booked in at a cost using the estimated total cost of the WO; i.e. if booking in 9 or 10 items on a WO, and estimated total cost of WO is £100, then the 9 […]
10636 - Works Order Comments not saving when added before WO creation
Version Reported In Sicon Manufacturing v.221.0.43 Detailed Description When manually creating a works order, if comments are added to the top of a works order before pressing create, the comment is not saved at the point of closing the works order. Once Create is pressed, the comment is still visible on the works order screen, […]
10856 - Not prompted to update Operations on Process WO Screen
Version Reported In Sicon Manufacturing v.221.0.71 Detailed Description When updating the date on Works Orders through the Process Works Order screen, there is no validation of the dates used, and no prompt to update the operation timings on the Works Order. Impact: Low Urgency | Ability to work not affected; workaround available. Impact | Single […]
9779 - Works order list doesn't retain edits to column order or sizing
Version Reported In Sicon Manufacturing v.221.0.1 Detailed Description On the Works Order list view in Sicon Works Order Processing > Works Order List – the user is able to make edits to the order and sizing of the columns on the list. Columns can be added/removed entirely by right clicking on the list & selecting […]
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