Sicon Known Issues

Category - Sicon Approvals

Articles

15738 - All Modules | Projects selection after delegate access
Version Reported In Sicon Approvals v221.0.74 Detailed Description In the “Show Existing Requisitions” screen, you are able to filter by Order Line Project: This filter should only allow you to select Projects which your user has access to (as defined in the Projects tab on the User record): However, if your user also has Delegate […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
11469 - Outlook Known Issue
Version Reported In Any. This is not an issue related to a specific Approvals version, but rather a web-related issue with new Outlook. Detailed Description Dragging emails directly from new Outlook to attachments window doesn’t work.  Currently users need to save to desktop first. This is not an Approvals specific issue, but rather a web related […]

Sub Categories

14947 - Outstanding Order Report Excel Export
Version Reported In Sicon Approvals v221.0.74 Detailed Description Approvals Requisitions module has an “Outstanding Orders” report, which lists all purchase orders where goods have not yet been fully received & invoiced. As with all Approvals reports, this can be exported to excel. The Excel export is adding a blank column to the beginning of the […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
13279 – Performance issues when Audit Log is enabled
Version Reported In Sicon Approvals v221.0.64 Detailed Description The process of using approvals to view, raise requisitions, and approve invoices is experiencing delays when audit logging is turned on. Please find the screenshot when Audit Logging is turn on: Requisition Screen > Create New: When clicked on Add Free Text Line: When saving the Free […]
13769 - Archived Orders In Sage Showing no Invoice Values
Version Reported In Sicon Approvals v221.0.67 Detailed Description Orders that have been archived in Sage are appearing in Approvals with no invoiced quantity. Please see the attached screenshot showing how users can archive POP orders and returns under Purchase Order Processing by selecting POP utilities and then choosing file maintenance. In Approvals the order Prior […]
9680- Experiencing very slow response when using Sicon Approvals
Version Reported In Sicon Approvals v221.0.49 Detailed Description Experiencing very slow response when using the Approvals, to create requisitions, using Projects with Phases, Stages and Activities. Adding Free Text Line Details. Within the requisition, When Adding Stock Item Line Details. Impact: Low Urgency | Ability to work not affected; inconvenient Impact | Single User Affected. Workaround […]
11469 - Outlook Known Issue
Version Reported In Any. This is not an issue related to a specific Approvals version, but rather a web-related issue with new Outlook. Detailed Description Dragging emails directly from new Outlook to attachments window doesn’t work.  Currently users need to save to desktop first. This is not an Approvals specific issue, but rather a web related […]
11382 - Approve from View Details Screen
Version Reported In Sicon Approvals v221.0.73 Detailed Description Attempting to approve an invoice from within the “View Details” section won’t work (i.e. invoice will remain unapproved). Navigate to “Approve” on the Invoices menu: Drill into the invoice: Press “View Details”. Approving from here – via the “Approve Lines” button – won’t work. Invoice won’t be […]
15879 - Reverting back to original Approval Route
Version Reported In Sicon Approvals v221.0.74 Detailed Description If a user is in a user type that has the “Create Ad-Hoc Approval Routes” setting enabled: Then they will have permission to override the standard route & enter a custom approval route for an invoice (or other document type) they are approving (done via going to […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
11916- Adding a check into screens when the web Browser Back and Forwards buttons are used
Version Reported In Sicon Approvals v221.0.52 Detailed Description The following error appears when amending a credit note that was raised and approved in Sicon Approvals, pressing back in the browser and then trying to change the Sage company it belongs to. The screen displays as if the user can change the company the credit note belongs […]
11469 - Outlook Known Issue
Version Reported In Any. This is not an issue related to a specific Approvals version, but rather a web-related issue with new Outlook. Detailed Description Dragging emails directly from new Outlook to attachments window doesn’t work.  Currently users need to save to desktop first. This is not an Approvals specific issue, but rather a web related […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
11469 - Outlook Known Issue
Version Reported In Any. This is not an issue related to a specific Approvals version, but rather a web-related issue with new Outlook. Detailed Description Dragging emails directly from new Outlook to attachments window doesn’t work.  Currently users need to save to desktop first. This is not an Approvals specific issue, but rather a web related […]
16779 - Timesheet Totals Inconsistent Display
Version Reported In Sicon Approvals v221.0.74 Detailed Description When you have set Timesheet entry to be in Hours & Minutes (rather than Decimal). When entering / viewing timesheets, the daily totals will also display in Hours : Minutes, however the weekly total will display the total in the decimal equivalent (in below example, 5 * […]
14763 - Auto Update Projects
Version Reported In Sicon Approvals v221.0.72 Detailed Description This is an issue we’ve not been able to reliably replicate, but can see some commonality in the data of the customer who experienced the issue. If you have: Sicon Approvals Timesheets Sicon Projects The “Update Sicon Projects transaction as soon as timesheet submitted” Timesheets setting enabled […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
11469 - Outlook Known Issue
Version Reported In Any. This is not an issue related to a specific Approvals version, but rather a web-related issue with new Outlook. Detailed Description Dragging emails directly from new Outlook to attachments window doesn’t work.  Currently users need to save to desktop first. This is not an Approvals specific issue, but rather a web related […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
11469 - Outlook Known Issue
Version Reported In Any. This is not an issue related to a specific Approvals version, but rather a web-related issue with new Outlook. Detailed Description Dragging emails directly from new Outlook to attachments window doesn’t work.  Currently users need to save to desktop first. This is not an Approvals specific issue, but rather a web related […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
11469 - Outlook Known Issue
Version Reported In Any. This is not an issue related to a specific Approvals version, but rather a web-related issue with new Outlook. Detailed Description Dragging emails directly from new Outlook to attachments window doesn’t work.  Currently users need to save to desktop first. This is not an Approvals specific issue, but rather a web related […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
11661 - Adding documents to Sales Return in Sicon Approvals but these aren't posting to Sage
Version Reported In Sicon Approvals v221.0.46 Detailed Description When a user adds documents to Sales Returns in Sicon Approvals, these do not post through to Sage. Below is the Approval Screen -Document attached successfully and Approved. Sage Screen – Where no document was found. Impact: Low Urgency | Ability to work not affected; sufficient workaround available. […]
11469 - Outlook Known Issue
Version Reported In Any. This is not an issue related to a specific Approvals version, but rather a web-related issue with new Outlook. Detailed Description Dragging emails directly from new Outlook to attachments window doesn’t work.  Currently users need to save to desktop first. This is not an Approvals specific issue, but rather a web related […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
11723 – Credit Cards show pending on the Wrong PL Account, when using the App Expenses
Version Reported In Sicon Approvals v221.0.58 Detailed Description When using OCR to create Credit Card expenses from within the Approvals mobile app, the expense first shows on the user’s personal PL Account in Sage as a pending approval invoice. Pending Approval screenshot on users PL account: Impact: Low Urgency | Ability to work not affected; […]
9633 - All Modules | Sicon fields not cleared when saving stock item
Version Reported In Sicon v221.001 Detailed Description On the “Enter New Stock Item” form, we have a Sicon tab to hold Sicon module specific data. The specific options list in the tab will be dependent on the Sicon modules installed & enabled. On completion of creating a new stock item, when you press “Save”, the […]
13755-Intermittent 'Error Serializing Values' error screen when access the 'Logged In User' screen
Version Reported In Sicon Approvals v221.0.70 Detailed Description The purpose of the test is to verify that the Admin user is able to access the ‘Logged In Users’ screen. However, I encountered the following error on some attempts. System Settings > User Setup header > Logged in Users When Clicking the Logged In Users link, […]
11469 - Outlook Known Issue
Version Reported In Any. This is not an issue related to a specific Approvals version, but rather a web-related issue with new Outlook. Detailed Description Dragging emails directly from new Outlook to attachments window doesn’t work.  Currently users need to save to desktop first. This is not an Approvals specific issue, but rather a web related […]