WAP Help and User Guide – Expenses Module v21.1

1. WAP Expenses Navigation

To navigate to Expenses, hover over the menu in the top left, then guide the mouse to the required Expenses sub-menus and click the relevant one to select.  Alternatively, use the Quick Links on the home page.  For example, to raise an expense claim, hover over Menu, then Expenses, then click on Create New in the menu, or click on New Expense from Quick Links:

2. Pre-requisites and Set-up Steps

Before adding expenses onto the system, the below steps will need to be followed; these steps may not all be relevant depending on whether a costing module is being used and how the system is to be configured.

Further information on these sections can be found throughout this Help and User Guide.

Expense and Mileage Pre-requisites and Set-up Steps

3. Sage Purchase Ledger Accounts Pre-Requisites

Each user is linked to a designated Sage Purchase Ledger account in each associated company that they may claim in and once an expense claim has been approved it will post through to this linked PL account.

For further information on configuring Sage Purchase Ledger Accounts, speak with your Sage Business Partner.

4. Costing Module Integration Pre-Requisites

The WAP system can be configured to integrate with Sicon Projects, Sage Project Accounting or WAP Projects.  Select accordingly with System Settings – Costing – once a costing module has been set, please restart the WAP service.

4.1. Sicon Projects Costing Integration

Below are a number of things to consider when setting up Projects to be linked with WAP.  For more information on any of these points, please see the Projects Help and User Guides.

Make sure Project Headers have been created that correspond with how purchases are to be costed; default nominal codes can be set against each header.  Headers need to be linked to a Header Type with a WAP type ‘E’ for them to be visible when users raise expenses.

It is possible to insert a comma to allow for the header to be available in two WAP modules, e.g. Requisitions and Expenses as the Material example above shows.  For reporting purposes though, it may be more effective to configure additional project header types for each module.

The project can be configured so that headers can be prevented from being available on a specific project.  If configured, this will feed through to WAP regardless of a user’s permissions to view the header.

It is also possible for Cost Centre and Department overrides to be set against the Project.

4.2. Sage Project Accounting Costing Integration

Below are a couple of things to consider when setting up Sage Project Accounting to be linked with WAP.  For more information on any of these points, please discuss with your Sage Business Partner.

Ensure Projects have Project Items setup for spend to be allocated against; default nominal accounts can be linked with Project Items.

4.3. WAP Projects Costing Integration

WAP Projects is a simple costing module which sits within WAP and does not post to Sage – it can only be used if no other costing module is in use.

Ensure WAP Projects have been created for users to select.

Ensure Project Items are available for use on the Expense module (Project Item Types are linked with a document type; project items are then linked with the project item type).

5. Google API Key

If wanting to use Google Maps to calculate mileage distances, a Google API key is required.  Please refer to the Google API web page for information on Sicon Module Usage, Pricing and Obtaining a Google API Key.

Sicon Module Usage Explained, Pricing & Obtaining a Google API Key

5.1. Creating and Configuring Google API key

If your organisation is using Google Business Apps, the Administrator will need to enable API access first.  To do this, open the Admin console, click the Security icon (this may be located in the more controls section at the bottom of the screen).  Click on API reference and check the box next to Enable API Access and save changes.  At this point it is possible to enable the required APIs through the developer console; please see Google notes on generating API keys.

Log into the Google API console using the created Google Account and a prompt will appear to create a new Project – enter a suitable project name (e.g. your organisation name) – this can be changed at a later stage if required.  There will be a prompt to enter credentials, select the correct credential required:

Once created, the text string of the API key will be shown; take note of this as this key will need to be configured in WAP.

Specific APIs will need to be enabled from the Google API library.  WAP requires the following to be enabled:

Google Maps Direction API

Google Places API Web Service

Google Maps JavaScript API

Google Maps Geocoding API

Google Maps Distance Matrix API

Usage can be monitored to see if the quotas are being exceeded by viewing the dashboard.

5.2. Linking Google API key and WAP

The API key will need to be entered into WAP System Settings – Miscellaneous – Functionality Banner – Google Maps API key.

It is also possible to state after how many characters have been entered on the maps function should Google start searching; i.e. in the above example this has been configured as 3, so a search will begin once three characters have been entered in the search bar.

6. Express Enable Configuration

For the Expense module to be available the Enabled Modules must have the Expenses module ticked.  Once this is configured, Expense options will then be visible within the system.

For further information on licencing, please speak with your Business Partner in the first instance.

7. System Set-up

The next section explains the main system setting options.  The Expenses Module has many features and not all will be used, so further feature-specific set-up requirements can be found throughout this Help and User Guide.

8. System Settings

System Settings relating to the Expense module are accessed in Settings Cogs – System Settings banner – Expenses.

8.1. Functionality Tab

Post Expenses to Sage:  untick if all expense claims should not post through to Sage.

Nominal Account Source for Expense Items:  the expense item nominal can be set to default from either the user’s default nominal code (set on their WAP profile), to the Expense Item Type nominal or to the Project Item nominal code.  Users can only change the nominal if they have the User Type permission to do so.

Override expense type nominal with Project Item Nominal:  for example, if the nominal code is being driven from the user’s expense item type but the Cost Centre or Department should be overridden based on the job selected, tick this box.  Once ticked, options to override the account number, cost centre or department will be available.  This option is only applicable if using Sicon Projects.

Nominal Selection Filter Source:  if the user has permission to change the nominal code on expense entry, this is whether to allow the user to choose from all nominal accounts they have access to, or just nominal codes that have been assigned to that expense type.

Expense Claim Posting Method:  expenses can either be posted as a claim through to Sage Project Accounting or an invoice through to the user’s Purchase Ledger account.

Maximum Gratuity Percentage:  set as required to restrict the gratuity amount a user can claim.  A user will not be able to enter an expense claim with a gratuity amount higher than the percentage entered here.  This setting is used in conjunction with the below setting.

Enable ‘Extra’ details tab for expenses:  this will enable the Extra tab on an expense claim where additional information (such as gratuity amounts, 1st class travel etc.) can be recorded if required.

Display Allocated (Paid) Status:  this will show to users when a payment has been allocated to their expense claim in Sage; only new expenses put onto the system after this setting is configured will show payment status.

Automatically Load Existing Expenses on Page Load:  choose whether to automatically load expense claims when the Existing Expense page is loaded, or whether the user needs to click to show their expenses.  This can prevent speed issues when loading if there are large numbers of expense claims.  By design completed expenses will not show; the Include Completed box will need to be ticked.

Enable Linking Requisitions to Expenses:  configure here if users will need to link a PO approved through the Requisition module to an expense claim.  The requisition must be raised by the user against their own Purchase Ledger account; this will keep the PO within WAP (it won’t post through to Sage) and can then be linked to an expense claim.

Allow Viewing Business Unit Expenses:  tick if users should be able to view expense claims submitted by other users within their business unit.

Allow Negative Amounts:  this feature may be required to cope with refunds through Company credit card expense claims or against a user’s personal expense claim; e.g. prepayment of a hotel room booking which was not used.

Lock Expense currency to User account currency:  configure this setting if the user is to be restricted to only enter expense claims in the currency of their Purchase Ledger supplier account.  If disabled, currencies set up in Sage will appear in a dropdown selection from the user to select from.

Set Expense Header Date based on latest line on the expense claim:  if disabled, the expense header date will default to the date the expense was initially entered.

Consolidate Expense Line nominal when posting to Sage:  if enabled, lines with the same nominal code on a user’s expense claim will be consolidated to one line when posting to Sage.  This can be useful to reduce the number of lines on nominal posting screens within Sage.

Restrict Expense Line Date Entry/Current date +- number of days for date restriction:  this will restrict the time period when an expense claim can be submitted and approved and can be configured as per the organisation’s policy.  By default, this date is set to 31 days.

Warn user when future expense line date is entered:  if the user selects a future date on an expense, a pop-up warning will appear to the user.  Users can still choose a future date if the warning is dismissed.

Allowed Expense Payment Method:  select whether users are able to enter either Personal, Company expense claims, or both.

Default Expense Payment Method:  choose the default expense payment method that will be selected when a user goes to enter an expense claim.  If the setting is configured to import credit card statements, users will no longer be able to manually enter a credit card claim.

Enable Credit Card Statement Imports (Disables user company expense claims):  switch on if using an import to bring in company credit card statements; this will stop users from being able to manually enter company credit card expense claims.

Obtain Expense Project Item from Expense Type:  if using a Costing Module, choose if the costing header should be selected from the Expense Type, rather than the user choosing manually.

Enter Expense Type into Line Description on selection:  this will populate the expense type name into the Description field; this can speed up expense line entry for users.

Disable printing Expense Vouchers (Send Email only):  if this is enabled, the user will not be able to print the expense voucher but will be able to email directly from WAP.

Prompt user on potential duplicate Expense Line entry:  if this is checked and the user enters an expense claim with the same expense item type, date and value, they will need to enter a reason for why this is not a duplicate claim.  Potential duplicate expense claims are highlighted as such to the approver.

Enable meeting selection on expense entry:  tick here if meetings are to be configured in the system against expense claims.

Meeting selection is mandatory on expense and mileage entry:  if all expense claims (i.e. subsistence claims, incidental claims, mileage and general expense entry) should be allocated to a meeting, ensure this setting is ticked.

Maximum number of characters in meeting codes:  if applicable, enter a maximum value for the meeting code.

Transaction Analysis Code Mandatory (if enabled in Sage):  if using transaction codes in Sage, these can be populated against an expense claim in WAP.  If it is mandatory for these codes to be entered in WAP, configure here.

Force Minimum Attachments Criteria:  this works in conjunction with the setting against an expense type to specify the number of attachments that must be uploaded with (or without) a receipt.  Configure here to either force attachments to be uploaded, prompt a user if no attachments but allow for users to not upload a receipt, or allow for users to save without an attachment.

Hold Reason Entry Method:  set whether if an approver puts an expense on hold they should be able to free text a hold reason or whether they should pick from a predefined list.

8.2. Mileage Tab

Enable Mileage Line Entry:  untick here if the organisation does not permit mileage claims to be entered.

Mileage Unit (can be overridden per country):  select either Miles or Kilometres.  If required, this can be overridden per country (System Setup – Countries & Cities).

Mileage Year Change (can be overridden per country):  this is the date that the mileage values will be reset; i.e. the calculation of business miles recorded on a private vehicle.  If required, this can be overridden per country (System Setup – Countries & Cities).

Nominal Account Source for Mileage Items:  the mileage item nominal can be set to default to either the user’s default nominal code (set on their WAP profile), to the Expense Item Type, the Category Component or the Project Item nominal.  Users can only change the nominal code if they have the User Type permission to do so.

Obtain Mileage Project Item from Expense Type:  if Sicon Projects is being used, the default costing header can be set per Sage Company to automatically populate the job header when a user is submitting a mileage claim, rather than the user choosing manually.  The nominal can be driven by the job header if required.

Default ‘Receipt Attached’ Value:  for mileage claims it is possible to default the receipt attached value; if the receipt value is Yes, VAT will be calculated on the fuel component on the rate selected; if the receipt value is No, no VAT will be calculated.

Warn user when future mileage line date is entered:  if a user selects a future date on a mileage line, a pop-up warning will appear to the user.

Record Personal Mileage in Company Vehicles:  this enables the user to enter personal mileage as well as business mileage against a company car.  This may be required for some company car schemes.

Track Private Vehicles:  by default, there will be a system Private vehicle that all users will have access to; only select this option is users’ private cars must be listed individually.

Enable claiming for passengers:  if the organisation allows for users to claim an extra passenger rate, configure this setting.

Prevent users editing calculated business mileage (use mileage amendment):  if the user is not allowed to manually enter mileage figures or edit the figure provided by Google, the user must use an amendment field and provide an explanation for why they are making an amendment.

Prompt user on potential duplicate Mileage Line entry:  if this is checked and the user enters a mileage claim with the same date and mileage figures, they will need to enter a reason for why this is not a duplicate claim.  Potential duplicate mileage claims are highlighted as such to the approver.

Mileage Line Declaration Required:  by default, this setting is on with the below text.  When a user goes to enter a mileage claim, they must accept the below.  If they do not accept, they will not be able to submit a mileage claim.  This text can be edited to match the organisation’s required declaration text or can be turned off if required.

8.3. Subsistence Tab

Enable Subsistence Claims:  check if the organisation allows for subsistence claims; once checked, additional options will become visible.

Subsistence Overnight/Conference/Detention Rate Days:  the number of days incrementally that a rate applies; defaults are entered at install but can be edited in accordance with the organisation’s policy.

Disable ‘Receipt Attached’ drop down for Subsistence Claims:  if receipts are not required for subsistence claims, this setting should be configured.

Separate Meals and Accommodation in Subsistence Entry:  if required, the subsistence overnight and meal claims can be broken down to post to different nominal codes.  If configured, the Domestic and Foreign subsistence expense types will require nominal codes to be entered per Subsistence (Meals) and Subsistence (Accommodation).

9. User Set-up

The next two sections explain the basic user set-up options.  The Expenses Module has many features and not all will be used, so further user-specific set-up can be found within the functionality sections.

9.1. User Type Settings

User Types control the permissions users within the User Type group have.

Submit Expenses:  the ability for a user to submit an expense claim.

Approve Expenses:  the ability for a user to approve an expense claim.

Delete Expenses:  the ability to delete an expense.  N.B. once an expense has been fully approved it cannot be deleted.

Edit Expenses during approval:  the ability for an approver to make changes during approval, e.g. changing a nominal code.

View All Expenses:  the ability for the user to see all expenses within the system, rather than just their own or those they have approved.  This is usually a permission just given to System Administrators or Finance users.

Change Nominal Account on Expense Entry:  the ability for a user to select a different nominal account than the one defaulted.

Change Tax Rate on Expense Claims:  the ability for a user to amend the tax rate or VAT value on expense entry.  N.B. a tax rate can only be changed if the receipt attached value is set to Yes; if no, the VAT value will default to the Non-Tax rate configured in Sage Connections.

Split Expense and Mileage Lines:  the ability to split a line; this would be applicable if using a costing module and a line needs to be split across multiple jobs or projects.

Can Select All Company Vehicles:  the ability for a user to select from any company vehicles; by default, a user can only select a company car that has been assigned to their profile and the default private vehicle.

Can Create/Amend Vehicles:  the ability to add, assign or amend vehicles and fuel rates.  This is usually a permission just given to System Administrators or Finance users.

Can Create/Amend Credit Cards:  the ability to add, amend or assign credit cards.  This is usually a permission just given to System Administrators or Finance users.

Can Import Credit Card Statements:  if credit card import statements have been configured, a user type will need the permission to import statements; this is usually a permission just given to System Administrators or Finance users.

Can Import Expenses:  the ability to import expenses.

View Expense Enquiry:  the ability to view expense and mileage reports in WAP.

View Reports:  the ability to view expense and mileage reports in WAP.

Perform Year End:  the ability for a user to reset all users’ mileage claims back to zero.  This is usually a permission just given to System Administrators or Finance users.

Process Payroll Expenses:  the ability to process expense claims that do not post through to Sage.  This is usually a permission just given to System Administrators or Finance users.

Maintain Hold Reasons:  the ability to maintain a pre-defined list of reasons for putting expenses on hold during approval in WAP.

System Setting Overrides

Allow Viewing Business Unit Expenses:  if this user type should be able to view expenses submitted by other members of their business unit, switch this on here.  It might be that for managers they will be allowed to view their team members’ expenses but for most User Types they should only be able to view their own.

10. User Profile Settings

Against a user profile there are a number of tabs to configure expense, mileage and subsistence settings at a user level.

10.1. Account Options Tab

Against a user set their Expense Item and Approval values:

Item value:  this is the amount the user is able to enter an expense for – if it was restricted to e.g. £5,000, the user would not be able to submit an expense claim for more than this value.

Approval value: this is the amount a user is able to approve an expense for – this is if approving another user’s expense claim.  If a user is not allowed to approve an expense, leave the approval value as zero.  If a user has unlimited approval value (i.e. for users at the end of an approval route), set the approval value as 999,999,999.

User Self Approval Value:  if applicable, a user can be given a self-approval value for an expense claim.  However, most sites would not configure this; all expenses should require at least one approval.

10.2. Business Units Tabs

If the user belongs to a business unit they could be given permission to view other expense claims from users within the business unit.

10.3. Expenses Sub Tab

Disable Sage posting of Expense Items:  if ticked, the user’s expenses will not post through to Sage.

10.4. Vehicle and Mileage Sub Tab

Disable Sage posting of Mileage Items:  if the user’s mileage claims submitted in WAP should not post through to Sage, tick this option.  By default, a user’s mileage claims will post through to Sage.

Within WAP, mileage is recorded against the user rather than against a specific Sage database – any test business mileage entries added against a test company will calculate towards their business mileage total. If planning on testing multiple trips against one user, especially if this user is likely to go near or over the 10,000 miles yearly allowance, please consider testing against a test user rather than a specific named user.

Default Vehicle:  this will display the vehicle set as the default on User Setup – User Vehicles.

Unrecorded Claimed Business Mileage (Company):  use when first setting up a new user to record any business miles already claimed on a company car but not recorded through WAP.

Unrecorded Claimed Business Mileage (Private):  use when first setting up a new user to record any business miles already claimed on a private car but not recorded through WAP.

Unrecorded Claimed Personal Mileage:  if tracking personal mileage, use when first setting up a new user to record any personal miles already claimed but not recorded through WAP.

YTD Claimed Business Mileage (Company):  this is a calculated field that will show opening business mileage balance plus any business mileage claims submitted on a company vehicle.

YTD Claimed Business Mileage (Private):  this is a calculated field that will show opening business mileage balance plus any business mileage claims submitted on a private vehicle.

YTD Claimed Personal Mileage:  this is a calculated field that will show opening personal mileage balance plus any personal mileage claims submitted.

Total Business Mileage (Company):  this is a calculated field which shows all claimed and unclaimed business mileage submitted for a company vehicle.

Total Business Mileage (Private):  this is a calculated field which shows all claimed and unclaimed business mileage submitted for a private vehicle.

Total Private Mileage:  this is a calculated field which shows all claimed and unclaimed personal mileage.

Total All Mileage Types:  this is a calculated field which shows all claimed and unclaimed mileage of all types.

Place of Work:  enter the user’s typical place of work; this will then appear as a Favourite when the user enters a mileage claim.

Regular Commute (distance from home to place of work):  if the user does not have a place of work and home address configured, use this to calculate regular commute distance which can be deducted if required from a mileage claim.  If a Google Maps API key has been entered, the Google Maps icon can be used to calculate the distance.

10.5. Subsistence Sub Tab

Enable Subsistence Claims:  tick to allow this user to enter subsistence claims within the system.

Subsistence Grade:  select from the drop down list the appropriate grade for the user; these grades are created under System Setup – Subsistence Grades.

10.6. Projects Tab

If a costing module has been configured, this tab can be used to view projects or project headers the user has been given access to, or to set that the user is to have access to all projects or project headers.  These projects and project headers will then be visible to the user when entering a new expense.

Projects Sub Tab

Project Header Types Sub Tab

If restricting the project headers users can access when raising an expense, it is recommended to either use Project Header Types, or Project Headers, as Project Header Types override the Project Header settings.  Therefore it is best practice not to allocate any Project Header Types, and only allocate users specific Project Headers, if applicable.

If Header Types are configured, the user would have access to all headers within the Header Type on that module, even if they do not have specified access on the Project Header tab.  So for example, if there were two headers linked with the Expense Header Type, but they should only see one when entering an expense, then allocate these through the Project Header Tab and leave the Project Header Type tab blank.  If however they should see any header that is linked with the Expense Header Type, then allocate these through the Project Header Type tab and leave the Project Headers blank.

10.7. Company Access Tab

This is where users are linked through to their designated Sage Purchase Ledger account which should have been set up as one of the pre-requisite steps.

Each user is linked to a designated Sage Purchase Ledger account in each associated company that they may claim in.  This account will be used for personal and mileage claims to post through to in Sage.  Users will not be able to submit an expense claim until they have been linked to a PL account.

When setting up each user it is required to specify which Sage companies they have access to.  Within each company they are able to make an expense claim in, an expense Purchase Ledger account will need to be linked through to the user.  This step could also be completed through User Setup banner – Company Access.

Select the Expenses sub tab and click Edit for the required company to configure user accounts for, search and choose the appropriate supplier account to use for personal expense claims.  If a PL account has not been setup in Sage, it is possible to create an account directly in WAP that once approved, will be posted into Sage and linked to the user’s account in WAP.  It is important to click Update to retain the information before closing the screen.  For further instructions on this, please see the New Expense Supplier Requests of our WAP System Settings Help and User Guide.

If Sicon Projects or Sage Project Accounting is configured in System Settings, the user will need to be setup in Sage 200 as either a Resource or Employee and their name selected in the Resource box within this screen.

11. Expenses Flow

Expenses will generally follow the same flow through the system, see below.  If configured to display payment status in WAP, once an expense payment has been allocated in Sage, the expense in WAP will be updated to reflect that it has been paid.

12. Configuration of Expense Approval Routes

Before a user submits an expense claim, ensure approval routes have been setup correctly.  Approval routes can be configured in a number of ways (i.e. based on the nominal account, requesting user, project etc.) but the recommended configuration would be based on requesting user.

Approval would usually go to the user’s line manager and may require additional approval if the expense is over the line manager’s approval limit.  A Finance check is suggested before the expense can be posted through to Sage; this can either be the first or final approval check.  N.B. if the Finance check is the final approval step, they must be marked as Mandatory and have unlimited approval value, see below.

This Finance user would also be given access to all nominal codes so if they need to change any coding, they have access to do this.  Some organisations may create an Expense Type called ‘Other’ as a catch all for expense claims that do not fit into a defined expense type and then the Finance user check will amend the nominal code to the correct code based on the spend.

13. Expense Item Types Configuration

Expense types need to be configured in System Setup – Expense Item Types before expense claims can be created.  There are a number of pre-defined System Expense Types (‘Mileage’, ‘Domestic Subsistence’, ‘Domestic Subsistence (Accommodation)’, ‘Domestic Subsistence (Meals)’, ‘Foreign Subsistence’, ‘Foreign Subsistence (Accommodation)’ and ‘Foreign Subsistence (Meals)’) that cannot be edited or deleted.  If a Subsistence scheme is not being used, the subsistence expense types will be hidden.  There is no limit to the number of expense types that can be added; expense types can either be linked to a Sage Company or unlinked and therefore available across all Sage Companies linked to WAP.

System Expense Item Types define what kind of expense claims can be claimed across the business.

User Expense Item Types define which of those system expense types can be claimed by individual users across the business.

13.1. System Expense Item Types

To add an expense type, click ‘Add new Expense Type’ and enter fields as required.

Expense Type Name:  enter a name for the expense type that the user will see when entering their expense claim.

Sage Database:  either pick a specific Sage Company for the expense to be available in, or leave as available across all Sage Companies.  If linking with a Sage Company, the nominal and tax fields will be available for selection.

Default Nominal Account:  if linked through to a Sage Company, it is possible to select a default nominal account.  If no nominal account is entered here, one will need to be linked through when assigning the expense type through to the user.

Default Tax Rate:  if linked through to a Sage Company, it is possible to select a default tax rate.  If no tax rate is entered here, one will need to be linked through when assigning the expense type to the user.

Maximum Claim Amount:  if applicable, enter a maximum claim amount here to restrict the value of an expense claim a user can enter.  If there is no limit, leave this value as 0.00.  This restriction is at a line level rather than an expense level.

Required Attachments – Receipt:  if users must enter an attachment when saving an expense claim, enter the number of required attachments.  This option is specifically linked with if a user has marked there is a receipt on the expense line.

Required Attachments – No Receipts:  if users must enter an attachment when saving an expense claim, enter the number of required attachments.  This option is specifically linked with if a user has marked there is no receipt on the expense line.  Some companies will force a document to be attached even if there is no receipt – this may be a justification document explaining why the user has no receipt.

Notes:  any notes entered will be visible to all users when submitting an expense claim.  If notes should be targeted to specific users, notes can also be added when linking the expense type through to the user.

Expense Type Group:  expense types can be put into a relevant group so when an expense voucher is generated, expense lines are grouped together into their relevant expense type.

Expense types can also be imported if large numbers of expense types are being created; templates are generated from within WAP and once completed, will need to be validated and can be imported when the file contains no errors.

13.2. User Expense Item Types

Once expense types have been created they need to be assigned to users along with the default nominal code and tax rate to use.  Users can be assigned multiple nominal codes per expense type if required.  There are four ways to allocate expense types to users, from within Settings Cogs – User Setup banner – Expense Item Types.

13.3. User Setup - Expense Item Types - Use the Wizard

Use this wizard to pick an expense type, select user(s) and select the correct Sage Database, Tax Rate, Cost Item (if applicable), maximum claim (if applicable), a memo (if applicable) and whether the expense type is selectable.  Nominal codes are also allocated; multiple nominal codes can be allocated if required with one set as a default.  The user will then be able to select from these nominal codes when entering an expense claim.

Only expense types should be selected on the first stage of this report if they will be linked through to users with the same nominal codes and tax codes; i.e. do not select Hotels and Flights at the same time if these expense types are to link through to a user with different nominal codes and tax rates.

Why use this Wizard

This option is most suited where users who will claim against the same company, tax rate, cost item and nominal account code for an expense type.  For example, if there was a System Expense Type for Stationery that would always post to Nominal 12345 – ADM – ADM, no matter who was raising the expense or what department they worked for, then this might be the preferred option to add the Stationery Expense type to multiple users.

13.4. User Setup - Expense Item Types - Edit per User / Meeting

This option can be used to see what expense item types have been allocated to a user, to add, edit or remove an expense type against a user.  Mileage is a system expense type so must be allocated to a user with a default nominal code and tax rate before the user is able to enter any mileage claims.

Choose a Sage Database and User and then click Load.  Each expense type will be listed, click Edit to change the information against the expense type.  In the below example the Flights expense is being edited.

Tax Rate:  choose the correct tax code from the list – the tax codes will be pulled through from Sage.

Maximum Claim (0 for default):  if applicable, enter a maximum claim for this user and the expense type.  If the user does not have a limit, leave this value as zero.  This maximum is per expense line.

Memo:  if applicable, enter a memo that will appear to the user when they select the expense type.  If notes should be visible to all users, enter these against the expense type.

Selectable:  tick this option so the user is able to enter an expense claim against this expense type; if this is not ticked, the expense type will not be available to the user when they go to claim an expense type.

Nominal Accounts – Add Nominal:  click to add a nominal code through to this user and expense type; multiple nominal codes can be added if required and one set as a default.

If the expense type does not have a default Tax Rate or Nominal Account on the main Expense Type, these will be required when linking the expense type to the user to ensure a claim can be submitted.

Once the expense type has all the information entered correctly, click to ‘Update’ the expense type and then once all expense types have been set up, click Save at the bottom of the page.

Why use this Wizard

This option is most suited when there are only a handful of Expense users and they claim against different nominal accounts depending on which department or cost centre they work for.  This wizard will only configure expense item types for one user and company at a time.

It can also be used for troubleshooting to check what expense types a specific user has access to.

13.5. User Setup - Expense Item Types - Copy Expense Types

Select the user to copy from and the user to copy to from the drop-down menu boxes and click Copy.  This will copy all expense types across all companies the first user has access to.

Only users who are not marked as leavers and allowed the ability to login will appear in the drop-down lists.

Why use this Wizard

This option is most suited when a new starter needs to be setup who matches an existing user in the organisation.  The selectable expense item types, nominal accounts and tax rates will be copied.

13.6. User Setup - Expense Item Types - Import from CSV (Import)

A CSV template can be generated, completed and imported to allocate expense types to users with the correct nominal codes, tax rates, maximum claim amounts and memos.

Import templates are generated from within WAP and will contain sample text to assist with completing the import.  For each user and expense type, two lines may be required; ‘E’ line to assign the expense type to the user with a default tax code, memo etc. and an ‘N’ line to assign the nominal code to the expense type to the user.

If there is only one possible nominal, then the ‘N’ line is not necessary, but the nominal must instead be specified on the ‘E’ line:

When importing there are a couple of options for how to proceed if there is already expense types or nominal codes allocated to user.

Clear Nominal for All Users Expense Types:  if this is selected, all nominal allocations will be removed for all users and all expense items prior to the import.  The access to expense types will not be cleared.

Action if there is an existing nominal:

Stop Import:  validation will fail and the import will need to be corrected to remove any duplicated data.

Append Only:  if nominal codes are found in the import that aren’t already allocated, they will be added.  Existing nominal codes won’t be removed.  The default nominal code will be changed if one is specified in the import.

Replace Existing:  if one or more nominal codes are found in the import file for a User Expense Item, all nominal codes for that item not found in the import will be removed and the ones specified in the import for the given item will be created.

Why use this Wizard

This option is most suited for first-time set-up when there are multiple users to be configured who claim against different expense item types, and the nominal account, cost centre and department will differ depending on who is raising the expense.

13.7. User Setup - Expense Item Types - Import from CSV (Export)

From within the same area as the last section, it is also possible to Export user expense information in the system into a CSV format, which can then be edited and re-imported:

Sage Database: Select the company to run the export on.  This is an optional field.

Include Leavers: Tick this if users who have been marked as leavers should be included in the results.  This is an optional field.

User: Select the user to run the export on.  This is an optional field.

Include system types: To include system Expense Item Types, such as Mileage, select this.  This is an optional field.

Include expense types with no nominals: To include Expense Item Types that have not had a nominal allocated to the user, select this.  This is an optional field.

Export: Exports the Expense Item Types into a CSV that can be edited and re-imported in the top half of the screen.  If nothing has been selected in the Export criteria, results for all active across all companies linked in WAP will be exported.  If there is a large volume of data, this may take some time.

Why use this Wizard

Configuring user Expense Item Types can be a time-consuming aspect of the set-up process, especially if multiple users will have the same expense item types and nominals as explained in the last section.  With this feature, one user could be set up as a “template”, and then the usernames replaced as required to re-import.

It could also be used as a way to make changes in bulk if required because of a company re-organisation, for example.

14. Mileage Configuration

With the main Expense settings and Expense Item types configured, this Help and User Guide will move on to explain configuring mileage and return to the other set-up steps later in the guide.

Prior to mileage claims being submitted, configuration on fuel rates, vehicles and default mileage nominal codes will need to be completed.

14.1. Link User to Mileage Expense Item Type (User Setup - Expense Item Types)

Mileage is a pre-configured System Expense Item Type and as such cannot be edited at a system level (except to configure Receipt attachment criteria, if necessary).

Before mileage can be claimed, users will need to be linked with mileage Expense Item Type at a User level, through Settings Cogs – User Setup Banner – Expense Item Types.  Refer to the earlier section on “User Expense Item Types” for full detail on how to allocate the Expense Types to the user.

As this is a system expense item type, there is a slight difference to the allocation process.  The Mileage Expense Item Type is automatically available for the user and therefore there is no option to make it selectable:

All other fields should be populated as normal.

The settings configured on the Mileage System settings will impact how a user’s mileage expense item type is configured:

If the Nominal Account Source for mileage claims is set to User Default, then a nominal will need to be linked on the user profile under the Company Access tab instead of at the Expense Item.

The recommended configuration would be to take the nominal from the same source as configured in Expense Functionality, and this would usually be Expense Item Type or Project Header.

14.2. Fuel Rates

Fuel rates are configured in System Setup – Fuel Rates.  A pre-configured list of rates will be created at install and these will reflect the current rates as defined by HMRC.  These rates can be edited in accordance with your organisation’s policy or new rates added as required.  It is not possible to delete the Private Cars and Vans Rate.  These rates are not automatically updated if changed by HMRC.

To add a new fuel rate, expand the Options banner and click Add New Fuel Rate. Enter a name for the rate, select a vehicle type, fuel type and country (if applicable). Once the details have been confirmed, click Save. If editing an existing fuel rate, click to drop down on the Allocated Vehicles to view any vehicles that have been linked with the fuel rate. If vehicles have been linked and claims submitted, limited fields will be able to be edited.

Once a rate has been created, if the rate change or cut off needs amending; e.g. if the amount to be paid is changing (i.e. if from 01.06.2020 12p per mile is to be paid rather than 13p per mile), expand the applicable fuel rate by clicking the arrow to the left of the rate and click ‘Add Rate Change’.

Select from the calendar the correct start date, enter the first cut-off rate, fuel component and a passenger figure (if applicable) and click Update. N.B. 12p a mile is entered as 12.00 rather than 0.12.

The fuel component value is used to calculate VAT if a receipt has been attached to a mileage claim, rather than the cut off rate.  These fuel rates are set by HMRC and are updated on a quarterly basis, please ensure these rates are correct – https://www.gov.uk/guidance/advisory-fuel-rates

If the amount per mile will reduce after a certain number of miles, a new cut-off will need to be added.  Click the arrow to expand the new rate and click Add Cut-Off.  The rate entered when creating the rate change will be applied from zero miles, but more can be added as required. The rate mileage will be paid at will be calculated at the point mileage is approved.  If users are close to the cut off at point of submitting a mileage claim, the mileage rate may change at the point the expense is approved.

N.B. Company vehicles can only have one fuel rate cut-off – it is the private rate that would reduce in pence per mile, e.g. 45p for the first 10,000 miles dropping to 25p for every mile after.

14.3. Vehicles

Company vehicles are added onto the system under the System Setup banner – Vehicles; if required, private vehicles can also be added here if tracking individual’s private cars.  By default, there is always a Private System car available to users.  Once mileage claims have been made against a vehicle, it cannot be deleted but limited fields can be edited.

Click to ‘Add New Vehicle’.

Registration:  enter the registration of the vehicle; this is used throughout the system to identify the vehicle.  This is a mandatory field.

Description:  if required, enter any extra information about the vehicle – such as make, model and colour.  Users will be able to view the description when selecting a vehicle to enter a mileage claim against.

Fuel Rate:  the rate is selectable from a drop-down list of preconfigured rates.  Once mileage has been claimed for a vehicle, the fuel rate cannot be amended.

Engine Size:  free text field to enter vehicle’s engine size.

Fuel Type:  choose from the drop-down box the correct fuel type.  Although ‘Any’ is a valid option, it is recommended that the correct fuel type is selected.

Delivery Mileage:  a free text field to enter the total mileage the vehicle has done at the point of creation.

Business Mileage:  this field is automatically calculated based on business mileage claims submitted against the vehicle through WAP.

Personal Mileage:  this field is automatically calculated based on personal mileage claims submitted against the vehicle through WAP, if ‘Record Personal Mileage’ is enabled within System Settings.

Total Mileage:  this field is automatically calculated by combining the total business, personal and delivery mileage.

In Service:  this can be used to stop a vehicle being selected for mileage claims.  Once claims have been entered against a vehicle, it cannot be deleted.

Allocated Users:  if users have been linked with this vehicle, they will be listed here.

14.4. User Vehicle Allocation

All users will by default have access to a private car to put mileage claims against; if company cars have been created, these will need to be assigned to the relevant user through User Setup – User Vehicles.  Users can have access to more than one vehicle, and one be set as their default.  The private vehicle can be removed from the user’s access if required.

Select the user from the drop-down box and then tick to select the required vehicle and click Allocate Selected to assign the vehicle to the user.  Once a vehicle has been assigned to a user, it can either be marked as their default or unallocated.

14.5. User Mileage Configuration

Against the user’s WAP profile, configure any unclaimed business or personal mileage claimed in the current financial year but not through WAP (this is to ensure that the 10,000-business mileage limit on private vehicles is adhered to), there are also options to enter the user’s typical workplace and calculate their regular commute distance.

Disable Sage posting of Mileage Items:  if the user’s mileage claims submitted in WAP should not post through to Sage, tick this option.  By default, a user’s mileage claims will post through to Sage.

Default Vehicle:  this will display the vehicle set as the default on User Setup – User Vehicles.

Unrecorded Claimed Business Mileage (Company):  use when first setting up a new user to record any business miles already claimed on a company car but not recorded through WAP.

Unrecorded Claimed Business Mileage (Private):  use when first setting up a new user to record any business miles already claimed on a private car but not recorded through WAP.

Unrecorded Claimed Personal Mileage:  if tracking personal mileage, use when first setting up a new user to record any personal miles already claimed but not recorded through WAP.

YTD Claimed Business Mileage (Company):  this is a calculated field that will show opening business mileage balance plus any business mileage claims submitted on a company vehicle.

YTD Claimed Business Mileage (Private):  this is a calculated field that will show opening business mileage balance plus any business mileage claims submitted on a private vehicle.

YTD Personal Mileage:  this is a calculated field that will show opening personal mileage balance plus any personal mileage claims submitted.

Total Claimed Business Mileage (Company):  this is a calculated field showing all claimed and unclaimed business mileage submitted against company vehicles.

Total Claimed Business Mileage (Private):  this is a calculated field showing all claimed and unclaimed business mileage submitted against personal vehicles.

Total Private Mileage:  this is a calculated field that shows all claimed and unclaimed personal mileage.

Total All Mileage Types:  this is a calculated field that shows all claimed and unclaimed mileage of any type.

Place of Work:  enter the user’s typical place of work; this will then appear as a Favourite when the user enters a mileage claim.

Regular Commute (distance from home to place of work):  if the user does not have a place of work and home address configured, use this to calculate regular commute distance which can be deducted if required from a mileage claim.  If a Google Maps API key has been entered, the Google Maps icon can be used to calculate the distance.

15. Using the Expenses Module as an End-User

With much of the basic set-up done, the next few sections will now step away from the set-up and move on to talk about how to raise, view and approve expenses as an End-user.  Set-up for additional functionality will be covered later in this Help and User Guide.

16. New Expense (WAP Desktop Website)

To begin a new expense claim, navigate to the Menu – Expenses – Create New and the screen will open to enter new expense lines.

Sage Company:  the user’s default Sage Company will be displayed but if the user has access to more than one Company, they will be able to select from the drop down list a different Company.

Urgent:  if the expense claim is urgent the user can tick and then enter an urgent reason.  Once the expense is submitted, a message will be sent through to approvers as soon as the expense is awaiting their approval.

Purchase Ledger Account Name:  this will show the PL supplier linked through to the user that any personal expense claims will be posted through to.  If there is no supplier showing here, the user will not be able to enter an expense claim.

User Name:  this will default to the user who is logged in and entering the expense claim.  If the user has access to delegates, they will be able to change the user selected here and enter an expense claim on behalf one of their delegates.  This functionality is used if a user is entering an expense claim on behalf of another user; e.g. a PA entering a Director’s expense claim or a Team Leader entering a Team Member’s expense claim.

Expense Date:  depending on settings within System Settings, this will either default to the date the expense claim is entered, or the last date on the expense lines.

Expense ID:  once a line has been entered against the expense claim an ID will be generated which will allow for users to search and identify the claim.

Save Only:  clicking this will allow the user to save the expense before submitting; i.e. if extra lines need to be added before the expense is submitted.

Save and Submit:  this will send the expense claim for approval.  Users will still be able to make changes or add extra lines until the expense has been fully approved.

Expense Voucher:  once the expense has been approved, an expense voucher can be printed and emailed from the system, or if configured within System Settings, it can only be emailed.  Expense Vouchers are most commonly used if needing to recharge an expense claim to list out all the lines on the claim.

Reset Lines:  if the expense has been submitted but the approval routes need resetting part way through approval, this option can be used to reset all lines rather than resetting lines individually.  Lines will be submitted back to the beginning of the approval route.

Close:  this will close the expense screen without saving any changes.  N.B. if the expense has been previously saved, the expense will remain on the system even if the page is closed.  If there are no lines on the expense claim and a user closes, they will see an option to delete the claim.

16.1. Add Expense Item

Once the user clicks to add an expense line, they will see the below screen.

Details and Values tab

Date:  using the calendar field, enter the date the expense occurred.  Depending on configuration within System Settings, users may be restricted as to what date can be picked; by default, users will not be able to select a date more than 30 days in the past.

Type:  select the Expense Item Type from the drop-down list.  Users must be allocated expense types before they will appear in this drop-down list.

Job Role: this option will only appear if using WAP HR module and nominal codes should be overridden based on the user’s job role when entering a mileage or expense claim.  Select the correct job role; the nominal code will alter depending on the job role selected.  This is here for the instances where a user may spend a couple of days working e.g. as a Support consultant and some days as an Implementation consultant.

Payment Method:  Personal will post the claim to the user’s PL expense account and if enabled, Company will post to the user’s credit card account.  Users will only see a Company payment method if they are linked through to a credit card and company expenses are not being imported.

Receipt Attached?  Company policy will usually require a receipt to be attached and this can be attached electronically against the expense claim.  If No is chosen from the list, then the VAT rate will default to the non-tax rate configured in Sage Connections against the Sage Company and cannot be changed.

Currency:  this can be locked to the user’s Sage PL account currency if required, or the user will be allowed to select currencies as setup in Sage.

Amount (VAT inclusive £):  enter here the full value of the expense claim.  The currency symbol will change depending on the currency selected.

VAT Rate:  this will default to the VAT rate specified either against the Expense Type (System Setup tab – Expense Item Type) or the default allocated to the User and Expense Item Type (User Setup tab – Expense Item Type).  If the user has the User Type permissions enabled, the user will be able to change the VAT rate and the VAT value.  If the Receipt Attached value has been set as ‘No’, the default Non-Tax rate will be used as configured in Sage Connections.

VAT Value (£):  this will be calculated automatically depending on the amount entered and the VAT rate; this can only be changed if the user has the appropriate User Type permission enabled.  The currency symbol will change depending on the currency selected.

Exchange Rate:  this is pulled through from Sage but the user will be able to overwrite if entering an expense claim in a currency different from their PL account.

Amount payable (£):  this is the amount the user will be paid once any foreign currency has been converted to base currency.  The currency symbol will always show based from the user’s PL currency.

Nominal Account:  depending on System Settings configuration, the nominal account will either be defaulted to the account allocated to the user (on their WAP Company Access tab), the nominal allocated to the expense type (System Setup tab – Expense Item Type), the default account allocated to that user and expense type (User Setup tab – Expense Item Type) or the nominal allocated to the job header.  If a user has permission to, they can change the nominal account and be able to select either codes allocated to that user against the expense type (User Setup tab – Expense Item Type), or all nominal accounts the user has access to (User Setup – Nominal Accounts).

Marketing Campaign:  if Transaction Analysis Codes have been configured in Sage to appear, these can be reflected to show when entering an expense line.

Job & Header:  if Sicon Projects or Sage Project Accounting has been enabled, the user will need to enter a Project as applicable.

Details:  this is a mandatory free text field where details of the expense should be entered.  These details will post through to Sage to form part of the narrative against the nominal, unless the setting is enabled to consolidate nominal postings into Sage (System Setup tab – System Settings – Expenses).  It is possible to auto populate the Details box with the expense type name (System Setup tab – System Settings – Expenses).

Save:  once all the details have been entered, click Save to save the line.  There will be the option to add more lines or close and return to the expense entry page.

Extra Tab

This tab can be switched on if required (Settings Cogs – System Settings banner – Expenses) and can be used to report on additional information if required.  Information entered here will not post through to Sage but will be visible on Expense reports run through WAP.

Subsistence Type:  choose the subsistence type from the drop-down menu (Self or Group) and enter further detail if required in the free text box below.

Entertainment Type:  choose the entertainment type from the drop-down menu (Staff or Business) and enter further detail if required in the free text box below.

First Class?  If there was a first-class element to a journey (i.e. for train tickets), check the box.

Alcohol?  If there was alcohol on the expense claim, check the box.

Gratuity Included?  If a gratuity was included in the expense claim, check the box.

Gratuity Value:  enter the amount of the gratuity; depending on the configuration (Settings Cogs– System Settings banner – Expenses), a user will not be able to save the line if this value is higher than the percentage configured.

Attachments Tab

Attachments can either be entered at a line level or expense header level; we would advise attachments being entered at line level as this is then easier for the approver to match receipts to lines.  On a line, either drop the file onto attachment box or click to browse and then upload a file.  Files can be viewed or deleted once uploaded and multiple attachments can be added per line.  When creating an expense type it can be configured for an attachment to be mandatory if the receipt attached value is set as yes.  Some companies will force an attachment when the receipt attached value is set as no; it may be that an explanation document must be attached.

Analysis Tab

Additional WAP Analysis Labels can be added (System Setup banner – Analysis Labels) and these will appear in this tab.  These Analysis fields will not post through to Sage but can be set to appear in WAP reports.

Approval Tab

This tab will be populated with details of the configured approval route.  If the user has the applicable User Type permissions, they will be able to edit this approval route.  Depending on how expense approval routes are configured, the route may not show until the user has selected an expense type or project.

16.2. New Expense (WAP Mobile App)

To enter an expense in the app, once the user has logged in and completed a full sync, click on the Expenses menu item or use the hamburger menu to navigate to enter a new expense:

From the New tab within this screen, click on the blue Expense button to open the expense detail tab:

Details:

Enter the detail as required:

Company:  this will be the user’s default company assigned to them within the WAP website, User profile settings and cannot be amended in the app.  If users are required to enter expenses in multiple companies they will need to enter the other company through the desktop.

Urgent:  click to indicate if the expense should be treated as urgent.  A reason will need to be entered and this will send an immediate notification to the approver once the expense has been synced.

Document Date:  the date of the overall expense claim.

Requested By:  this will show the user who is submitting the claim and cannot be amended in the app.

Status:  this will become populated once the expense has been submitted.

Gross / Net / VAT:  these amounts will be populated once the expense has lines entered.

Notes:  if the user wants to include any overall notes for the approver, these can be added here.

Navigate onto the Expenses tab at the bottom and click on the Add Expense Item button to start adding expense lines:

Expense Line:

Enter the detail as required:

Add Attachment:  the paperclip at the top allows the user to add attachments (this will take the user through to a separate screen where they can either navigate to their camera roll or take a new picture of a receipt to upload to the expense).  NB. When adding the receipt, if the wrong image is incorrectly selected, slide the image to the left to be presented with an option to delete the incorrectly-added attachment.

Receipt Scan/Add:  if using OCR, users can take a photo of their receipt and the app will upload the photo and populate the detail of the receipt for the user to check on the expense claim.

Receipt Attached:  this will be selected when a receipt is attached.  VAT will stay as zero if no receipt is attached.

Details:  enter the description of the expense line.

Expense Date:  enter the date of this expense line.

Payment Method:  select whether this is a personal or company card claim.  If a company card line, another selection field will appear showing the card linked with the expense.

Expense Type:  select from the drop down list the correct expense type.  If a memo has been linked with the expense item type, this will be visible to the user in an orange highlight.  If no expense types are showing, first log out, reset the database in the settings on the app, then log back in and do another full sync.  N.B. if resetting the database from within the app this way, favourite journeys will be lost (relevant if claiming mileage).

Currency:  select the correct currency for the expense claim.

Amount:  enter the full amount (including VAT) of the expense claim.

VAT rate:  select the VAT rate (if this is not already populated correctly or needs changing).

Override:  if the user has permission, they can highlight the override slider which will allow them to change the VAT value.

VAT Value:  this value will get populated based on the receipt attached value and the expense type; if users have permission they may be able to override this value.

Exchange Rate:  if another currency had been selected, the exchange rate will be populated with the exchange rate from Sage.  Users can override if required.

Amount Payable:  the expense amount to be paid to the user will show here and cannot be changed.

Select Project:  if WAP has been linked with a costing module, select the correct project and activity (if applicable) from the drop-down list.

Select Project Item:  if WAP has been linked with a costing module, select the correct project header from the drop-down list.

Select Nominal:  the nominal code will get populated based from the expense type and if users have permissions, they will be able to override.

Once the detail of the line has been entered, click Save to be returned to the expense, where a summary of the expense line entered is displayed.  Further lines can be added using the blue Add Expense Item button if required:

Once any further expense lines have been added as required, navigate back to Details and click Save and choose to either Save, or Save and Submit:

Save:  clicking this will allow the user to save the expense before submitting; i.e. if extra lines need to be added before the expense is submitted.

Save and Submit:  this will set the expense claim ready for approval.  The expense will need to be synced before the expense will be ready for approval.

When all expenses have been entered, they will have a mobile ID beginning with M (M46 in the below example).  Tap on the expense line to edit, submit or delete the expense.  To upload them to WAP for approval, users will need to sync waiting items by clicking on the sync icon at the top right:

This will bring the user to a list of items waiting to be synced and from here select Sync Waiting items to upload the expense to WAP:

Once the sync has completed, the waiting items will disappear from this view.  Click Close at the bottom of the screen to go back to the expense entry screen.  From there click on the Waiting tab and the submitted and synced expense(s) will show with a new WAP ID (in the example below, W89) which would be visible in the WAP website or for an approving user within the WAP App:

If the user navigates back to the main dashboard before they have run the Sync Waiting process, they will be reminded that they still have items waiting for this process, and the user can use the Sync button at the bottom to run the process:

16.3. Add Mileage (WAP Desktop Website)

Mileage Declaration

It is possible to add a mileage declaration onto the system (System Settings – Expenses – Mileage) so that before a user can enter a mileage claim, the user has to agree to certain conditions.

Once the declaration has been accepted, the user can add new mileage claim lines.  Details of the user’s default vehicle, fuel rates and total mileage claimed by the user to date are shown at the top of the page.  Mileage claims are totalled up against the user rather than against a company and can be reset as part of the Year End routine within WAP.  The user can select an alternate vehicle if they have the permission to do so, or have been allocated both a company and private vehicle.

Select New Line to add a new mileage line.

Job Role: this option will only appear if using WAP HR module and nominal codes should be overridden based on the user’s job role when entering a mileage or expense claim.  Select the correct job role; the nominal code will alter depending on the job role selected.  This is here for the instances where a user may work across a number of job roles e.g. some days as a Support consultant and some days as an Implementation consultant.

Date:  enter the date the mileage occurred.

Journey Details:  this is a free text box the user can complete with details of the journey, or this will get automatically populated with details generated if using the Mileage Calculator.

Number of Passengers:  if passenger mileage claiming is enabled (System Settings – Expense – Mileage), select the number of passengers on the trip.  If passenger allowances were set on the fuel rate users can receive an extra pence amount per passenger per mile.

Receipt:  as per company policy, select whether a receipt has been added; receipts can be attached electronically.  The receipt attached value can be defaulted in System Settings (either Yes, No, or left empty for the user to choose).

Project & Header:  if Sicon Projects or Project Accounting has been enabled, the user will need to enter Project details as applicable.  Nominal codes can be set to be pulled through from the Project Header.

Nominal Account:  depending on the configuration in System Settings – Expenses, the nominal will be defaulted to either the nominal account allocated to the user (on their WAP Company Access tab), the default nominal account allocated to the user and expense type (User Setup tab – Expense Item Type) or the nominal account configured against the project and project header.  The nominal account can only be changed if the user has the User Type permission to do so.

Marketing Campaign:  if Transaction Analysis Codes have been configured in Sage to appear, these can be reflected to show when entering an expense line.

Business/Personal Mileage:  mileage needs to be entered manually if there is no Google API key configured.  Alternatively, select the map icon to use the distance calculator.  Users are able to add destinations as their favourites and can have Home and Office locations configured to enable quicker mileage entry.  Clicking on the green addition sign will allow for via points to be added; i.e. if the user has stopped off at a different site on the way to a client visit.  If applicable, regular commute distance (configured on the user’s WAP profile) can be deducted from this mileage claim.  Once the distance has been calculated correctly, click Accept to close.  The option to record personal mileage will only be available if configured (System Settings – Expense – Mileage) and the user is entering a mileage claim against a Company vehicle.

Amend:  if configured (System Settings – Expenses – Mileage) that users should not make amendments to the mileage figure suggested by the distance calculator, the business mileage box is greyed out.  Users will need to enter a positive or negative figure in the amendment box and enter a justification reason for the amendment.

Distance calculator

Maintain Favourites:  users can add addresses as favourite locations.  To add a new favourite, click Maintain Favourites, enter a description, address and click Add.

When entering a mileage claim, the user can click on the drop-down option to select an address from their favourites.

If the site has many WAP users and is going over the current Google monthly credit allowance, using favourites can reduce the number of look ups recorded by the API key.

Attachments Tab

Attachments can either be entered at a line level or expense header level; we would advise attachments being entered at line level as this is then easier for the approver to match receipts to lines.  On a line, either drop the file onto attachment box or click to browse and then upload a file.  Files can be viewed or deleted once uploaded and multiple attachments can be added per line.  When editing the Mileage expense type it can be configured for an attachment to be mandatory if the receipt attached value is set as yes.

Analysis Tab

Additional WAP Analysis Labels can be added (System Setup banner – Analysis Labels) and these will appear in this tab.  These Analysis fields will not post through to Sage but can be set to appear in WAP reports.

Journey Details

This tab will include full journey information if the journey was recorded via Google Maps; information such as via points, commute distance and amendments will be recorded.  This information will also be recorded on the Mileage report.

Once the distance has been accepted and other fields have been completed, save the line details.  If additional lines need to be added, click New Line or if mileage lines have all been added, click Save and Close to return to the main expense claim screen.

If the claim is complete, the user can submit the expense for approval.

Save Only:  clicking this will allow the user to save the expense before submitting; i.e. if extra lines need to be added before the expense is submitted.

Save and Submit:  this will send the expense claim for approval.

Expense Voucher:  once the expense has been approved, an expense voucher can be printed and emailed from the system, or if configured within System Settings, it can only be emailed.  Expense Vouchers are most commonly used if needing to recharge an expense claim to list out all the lines on the claim.

Reset Lines:  if the expense has been submitted but the approval routes need resetting part way through approval, this option can be used to reset all lines rather than resetting lines individually.

Close:  this will close the expense screen without saving any changes.  N.B. if the expense has been previously saved, the expense will remain on the system even if the page is closed.  If there are no lines on the expense claim and a user closes, they will see an option to delete the claim.

16.4. VAT Calculations for mileage claims within WAP

As described within the Mileage Configuration section, when fuel rates are configured they may also include a fuel component.  This is the part that the company can claim VAT back from.  In the example below, the user has a rate of 45p a mile, with a fuel component of 16p:

The 16p is VAT inclusive so WAP works backwards from this to calculate the VAT that can be claimed.

16p represents 120% (100% plus 20% VAT).  The VAT element is 16/120*20 = 2.67p.  So, for every business mile claimed at this rate of 45p, the company can reclaim 2.67p.

If this user were to submit a claim for 100 miles, the VAT element is 2.67:

For the claim above, the total claim payable to the user is £45 (100 miles at 45p).

For the company, the petrol element is £16 (100 miles at 16p) and the VAT claimable on that petrol element would be £2.67 (100 miles at 2.67).

If the user were to enter a claim using the same rate for 150 miles:

Then for the claim above, the total claim payable to the user is £67.50 (150 miles at 45p).

For the company, the petrol element is £24 (150 miles at 16p) and the VAT claimable on that petrol element would be £4 (150 miles at 2.67).

16.5. Add Mileage (WAP Mobile App)

To enter an expense in the app, once the user has logged in and completed a full sync, click on the Expenses menu item or use the hamburger menu to navigate to enter a new expense:

From within the expense, navigate to the Mileage tab on the bottom and click on the blue Add Mileage Item button to enter a new mileage claim:

Like the desktop, users may be required to accept the mileage line declaration before details can be entered.

Add Attachment:  the paperclip at the top allows the user to add attachments (this will take the user through to a separate screen where they can either navigate to their camera roll or take a new picture of a receipt to upload to the expense).

Add Journey:  Clicking on this will take the user through to manually enter a previous journey (see the end of this current section for further information on adding journeys).  Note; this feature requires a Google API key to be configured in WAP (explained earlier in this Help and User Guide).

Receipt Scan/Add:  if using OCR, users can take a photo of their receipt and the app will upload the photo and populate the detail of the receipt for the user to check on the mileage claim.

Receipt Attached:  this will be selected when a receipt is attached.

Details:  enter the description of the mileage line.

Expense Date:  enter the date of this mileage line.

Select Project:  if WAP has been linked with a costing module, select the correct project from the drop-down list.

Select Project Item:  if WAP has been linked with a costing module, select the correct project header from the drop-down list.

Select Vehicle:  from the drop-down list select the correct car for the mileage trip.  Vehicles linked with the user will be shown here and users should always be able to select a private vehicle.

Passengers:  enter any number of passengers included on this mileage trip.

Miles (if selected):  enter the total distance for this mileage line.

Business/Personal:  select whether the mileage journey was a business or personal trip.

Journey (if selected):  select the correct saved journey from the drop down list.  Alternatively enter a start and finish postcode location to manually enter a journey.  It is also possible to add a journey from the top right of this screen which can then be selected in the bottom half of the screen, as below.

Once the detail of the line has been entered, click Save to be returned to the expense where a summary of the mileage line entered is displayed.  Additional lines can be added using the blue Add Mileage line button as required.

Once any further expense or mileage lines have been added, navigate back to the Details tab and click Save and choose to either Save or Save and Submit.

Save:  clicking this will allow the user to save the expense before submitting; e.g. if extra lines need to be added before the claim is submitted.

Save & Submit:  this will set the mileage claim as ready for approval.  The claim will need to be synced before the mileage will be ready for approval.

If an item is waiting for a sync, the sync notification at the top right will be showing; click here to then sync any waiting items.

If the user navigates back to the main dashboard before they have run the Sync Waiting process, they will be reminded that they still have items waiting for this process, and the user can use the Sync button at the bottom to run the process:

It is recommended to Sync Waiting Items before logging out of WAP.

When all expense and mileage lines have been entered, they will have a mobile ID beginning with M (M4 in the below example).  Users will need to sync items to push the expense into WAP for approval.

Once the sync has completed, the expense will remove from the New tab and will be visible on the Waiting tab with a WAP ID (W102 in the below example) which is visible in the WAP website or for an approving user within the WAP app.

16.6. Add Journey (WAP Mobile App)

If using the WAP Mobile App, there is additional functionality to add a journey, as briefly explained in the last section.  There are two methods to enter a journey through the app.

Note; this feature requires a Google API key to be configured in WAP.

Save a journey manually (to use on a mileage claim later)

From the Hamburger menu navigate to Journeys:

From the next menu click the blue Add Journey button to enter a journey that can be used on a mileage claim later.  There are 3 areas where these journeys can be stored; Current, Favourite, Archived. These can be navigated to using the tabs at the bottom of the Journey entry screen.

Once Add Journey has been selected, the journey information can be entered:

Business: Select if the journey should be recorded as business mileage

Personal: Select if the journey should be recorded as personal mileage

Type: Select from Current or Favourite.  This will determine which tab the journey can be found in when viewing journeys or adding to an expense mileage claim.

Return: Select if this is a return journey

Total Miles: This is an automated field that will be updated once the start and end locations have been entered.  The distance entered is the distance that Google calculates between the Start and End point.  It cannot include waypoints for diversions.

Start Location: Enter the postcode of the starting point.  The app will check this is valid before the line can be saved.  The Longitude and date cannot be changed.

Start Time: This will default to the current date and time and cannot be overridden.

End Location: Enter the postcode of the end point.  The app will check this is valid before the line can be saved.  The Longitude and date cannot be changed.

End Time: This will default to the current date and time and cannot be overridden.

Once saved the journey can be found on the relevant Current or Favourite tab depending on what Type was selected.  Clicking on the journey will provide options to view or delete the journey.  If a mistake has been made, select View, and amend as required.  If the journey is no longer valid, the Type can be changed to Archive.

Note: If for any reason a user needs to reset the database within the App settings (for example sites who share devices and need to switch users regularly), if logged out of the app their journeys will also be cleared at the point of resetting the database.  It is therefore important to ensure these journeys and the related expense are submitted as soon as possible to avoid losing data.

Record a journey (to use on a mileage claim later)

After logging into the app, select the Journey button from the bottom right of the Dashboard screen:

Click Start for the app to record the start location:

The journey button will change colour to indicate a journey recording is in process:

Tap the journey button again when arriving at the destination and click End to record the end location:

Enter the Journey Detail as described earlier in this section:

Populate the detail as detailed earlier in this section section.

Once the details if the journey are saved, these can be added to a mileage claim (see the previous section on how to enter mileage through the app).

Please Note; the Journey function records the start location and end locations, and uses Google API to calculate the distance between the two.  The app does not track the exact route a user has driven and will therefore not use additional data in this feature.  Some users may therefore prefer to enter mileage manually to ensure any diversions are taken into account.

16.7. Expense Details

If expenses are entered in the desktop (or synced from the WAP Mobile App), once all expense lines have been saved, the expense claim can be viewed and either more lines added or the expense can be submitted for approval. Expense lines can be amended in the desktop up until the point they have been approved.

Details and Values Tab

This tab will show a breakdown of the lines on the order with the type, description, date, gross amount and if applicable, project and project header information.  These lines can be edited or deleted if needed.  Once the expense has been submitted for approval, the status will change and the Waiting For column will be populated.

Other Tab

This tab shows further information about the expense lines, including net and tax values, the PL Supplier account code, whether a receipt has been attached and the payment method.

Extra Tab

If the Extra tab has been enabled during expense entry and has been populated by the user, details will appear on this tab.

Attachments and Analysis Tab

Attachments added to an expense line will show here and further documentation can be added if needed.  Free text notes can be added by the user; these will be visible during the approval process but won’t post through to Sage.

Approval History Tab

Once the expense has been submitted and is progressing through the approval route, this tab will become populated.  If the expense has been marked as Urgent, the reason given will show here.

Audit History Tab

If enabled in System Settings, the Audit History tab will be visible and will show information on line entry, amendments and any deleted items.

16.8. Expense Vouchers

In the event that the user needs to submit hard copies of receipts or if an expense is to be recharged, it is possible to print an Expense Voucher to attach receipts to or to email out.  If required, the expense voucher can be configured to not allow users to print, but only to email (System Settings banner – Expenses – Functionality – “Disable printing Expense Vouchers (Send Email Only)”).

16.9. Submitted Expense

Once an expense has been submitted it will appear under the Existing Expenses menu option; the claim will stay in the Submitted tab until it has been fully approved.  If a line or the whole expense has been rejected, the expense will show in the Rejected tab.  Hover over the information flag to show the line breakdown detail and who the expense is awaiting approval from.  A paperclip icon will mean that there is an attachment on the expense, two paperclips means there are multiple attachments.  Once fully approved, the expense will move to the Approved tab and then once posted through to Sage, will show in the Completed tab.  Expenses should only appear in the Approved tab momentarily while they post into Sage.  To view a completed expense, make sure to tick the ‘Include Completed’ option before clicking to view their expenses.

17. Approve Expense (WAP Desktop Website)

To view an expense awaiting approval, either click the blue notification link, the Expenses link under the ‘Items Awaiting Your Approval’ banner or click Expenses – Approve from the navigation menu.

Once within the approve expense page, the approver will see the expense ID, Sage Company, Employee name, Net and Gross values and Expense Date.  The arrow on the left is used to expand the expense and show all the line detail that the user has to approve (if there are additional lines on the expense that have gone to another approver, these lines will not be visible to the first approver).

If lines are over budget, these would be flagged and highlighted as well.

Lines tab:  this tab will show further breakdown of expense type, description, line values, currencies and job or project information if applicable.  If Analysis Labels have been configured on the expense entry, these will also be visible under this tab.  If an attachment has been added on a line, this will show under the Attachments column and can be hovered over or clicked to zoom in on the attachment.  Individual lines can be approved or rejected, or all lines approved or rejected.  N.B. a reason needs to be entered if an approver rejects either the expense or a line and an expense will not post through to Sage until all lines have been fully approved.

Attachments tab:  this will collate all attachments added and individual documents can be downloaded if required.

Details tab:  this tab shows the nominal account, tax rates and payment methods.  If the approver has the appropriate User Type permissions, they can edit the nominal code, tax rate or mileage amounts.

Currencies tab:  this will show the currency of each line and if applicable, the exchange rate used will be visible.

Extra tab:  if the Extra tab was populated during expense input, this information will be shown on this tab.

Notes tab:  any notes added by the user during expense input will be displayed here.  Approvers are able to add notes here which can show to further approvers.  Notes will also show as a yellow post-it note icon on the Flags column.

Budgets tab:  if budgets are being used this tab will show whether the nominal or project budget has been exceeded or spend is within budget.

Approval History tab:  as the expense is approved, approval history will be built up on this tab per line.  If the delegate function was used to approve an expense, this will be recorded on the Approval History tab as “User X has approved on behalf of User Y”.

Subsistence tab:  if subsistence has been configured, this tab will show a breakdown of subsistence lines to show start date and times and end date and times, country and city information with any deductions for lunch or dinner etc.

Hold Expense:  enter a reason in the box below and then hold the expense; this will prevent any other user from approving this expense.  It might be that the approver needs to find out more information from the end user before they are able to approve.

Notify Additional Users:  when putting the expense on hold, this can be used to let other users know that the expense is now on hold; additional approvers or the expense requesting user may need to be informed.

View Expense Details:  clicking this will take the approver through to the main expense entry screen.  Depending on User Type permissions, the approver may be able to edit the expense, i.e. changing the expense type, the job, description, etc.

Approve All:  click to approve all lines.

Reject All:  click to reject all lines.

Once an expense has been fully approved, it will post through to Sage and move to the user’s Completed tab.

To view Completed expenses, make sure the ‘Include Completed’ box is ticked under the Quick Links filter.

Once an expense has had a payment allocated in Sage, the Paid column will show this to the user.

The approved expense will post through to the user’s PL Supplier Account; if DMS is configured the expense documents will post through also and can be viewed directly in Sage.

17.1. Approve Expense (WAP App)

To approve an expense in the WAP app log in and complete a Full Sync to ensure all items for approval have been pulled through:

Once items have synced, from the home screen click on the expenses menu item to view expenses for approval (in the example above there are 2).

Tap on the tick box next to the expense to either approve or reject:

Or alternatively, tap on the expense itself to view in more detail; click on the Lines tab to view the individual lines.

If attached, the image can be clicked on to zoom in.

The expense can be approved or rejected from the Details screen.

Once the required expenses have been approved, the approver will need to sync waiting items for these to feed back to WAP.  Click on the sync icon at the top right to sync waiting items.

Sync items:

Once it is complete, it will either move onto the next approver, if applicable, or if fully approved, it will show in the users’ Complete section of the WAP desktop Website and post to Sage in the PL Supplier account:

18. Existing Expenses

From the navigation menu, within Expenses select Show Existing.  Alternatively, this page can also be added as a favourite and navigated to from the home dashboard screen.  Current expenses in the system will be sorted by their document status and appear in one of the tabs.  Hovering over the information icon will show a summary of the items on the expense claim and its current approval status.

A user is able to edit their expense while it is awaiting approval; new lines can be added or existing items can be edited or removed.  The expense claim will need to be resubmitted for approval for the changes to be picked up by the approver.

Include Completed:  this will show expenses that have already been posted to Sage.  By default, these expenses will not show when searching for an existing expense.

Show My Expenses:  this will refresh the search and list all expenses entered by that user.

Show All Expenses:  depending on User Type permissions, all users’ expenses will show.

Show expenses awaiting my approval:  this will be available to users with permission to approve expenses and will only show expenses currently awaiting their approval.

Show expenses I have approved:  this will be available to users with permission to approve expenses and will only show expenses the user has approved.

18.1. Expense Approval Header Status

New:  the expense request has not yet been submitted.

Submitted:  the expense request has been submitted for approval.

Approved:  the expense request has been approved but not yet posted through to Sage.  Expense claims should only appear here temporarily while they are waiting to post to Sage.  N.B. Payroll expenses are the exception which will remain as Approved until they have been processed in WAP.

Rejected:  one or more lines on the expense request have been rejected.  N.B. a rejected line must be edited and saved before being submitted again for the reject flag to be cleared; a rejected expense simply submitted again will not clear the reject flag.  An expense will not post through to Sage if there is a rejected line on the expense.

Completed:  the expense request has posted through to Sage.  N.B. to view completed expense claims, make sure the ‘Include Completed’ box is ticked.

Failed:  if an expense has failed to post to Sage it will appear here.  Most likely reasons for the expense to fail are if a costing module is enabled but the project or job has been closed or set to not allow costs entered against it.  Please check the Project and then clear the error and repost the expense (these are usually Superusers permissions).

Archived:  this status is not currently used for expense request.

18.2. Expense Notifications

When a user submits their expense for approval they’ll receive notifications on their homepage; these are split out per individual line on the expense claim.  Lines may show on different tabs; e.g. if one line had been rejected this would show under the ‘Rejected’ tab but if one line was still awaiting approval this would show under the ‘Approve’ tab.

Low Priority:  as this notification is showing to Ethan that his expense has gone to Fred for approval it is low priority as there is nothing for Ethan to action.

Message Hyperlink:  if Ethan was to click on the hyperlink notification, this would open the expense claim for Ethan to view or edit if required.

Dismiss:  this notification can be dismissed; Ethan would then get new notifications if something changed – e.g. Fred approved and the expense went to another approver, Fred approved and the expense was fully approved or if Fred was to reject the expense.

When a user has an expense to approve, they’ll receive notifications on their homepage; these are split out per individual line on the expense.

Normal Priority:  as this notification is showing to Fred that Ethan’s expense requires his approval, the priority is normal as there is an action for Fred to complete.

Message Hyperlink:  if Fred was to click on the hyperlink notification, this would open the expense approval page to allow for the claim to either be approved or rejected.

Dismiss:  this notification cannot be dismissed as it is requiring an action from Fred – notifications will be sent until the approver has completed the task.

If a user has flagged the expense as Urgent, this will highlight the notification in red and set the priority as Urgent to both the user who submitted the expense claim and the approvers.  Notification emails will be sent automatically rather than waiting for the standard email threads.

19. Credit Cards

Credit cards can be added onto the system and allocated to specific users.  When entering Company expenses, these will post through to the PL Supplier account linked with the Credit Card account.  The system can either be configured for users to enter company credit card claims manually or these can be imported from a bank statement to create a minimal claim for the user to complete the detail.

The PL Supplier account linked with a Company Credit Card should not be the expense user’s personal PL Supplier account.

19.1. Credit Card Setup

Create the Company Credit cards within System Setup – Credit Cards.  Cards on the system will be listed here and to add a new one, click Add New Card and enter details.

Once a card has claims against it, it cannot be deleted.  If it should no longer be used, click Edit Detail and then untick the Selectable option.

Description:  enter a reference for the card to allow it to be recognised throughout the system.

Sage Database:  the card will need to be linked to a Sage Company; choose from the drop-down list.

Supplier Account:  link the card to the correct Supplier Account as listed within the Sage Company.  There can either be one supplier account per company card, or one supplier account for all company cards.

Debit/Credit:  by default, this is set to Credit but can be changed if required.

Card Type (MasterCard/Visa):  choose the card type from the drop-down list.

Issuer (Bank):  enter a bank here; this is not a mandatory field.

Card Number:  enter the card number; the user will be able to see the last four digits when entering their expense and this will also be visible during reporting.  The actual 16-digit card number doesn’t need to be entered but it must be a unique 16-digit number per credit card.

Expiry Date:  enter the card expiry date in the format MM/YYYY.  The card’s actual expiry date doesn’t need to be entered but an expense claim will not be able to be entered if the date of the expense is after the card’s expiry date.

Selectable:  tick to allow the card to be allocated to a user.  If this card is no longer available to use, it will not be able to be deleted but the selectable box should be unticked.

Allocated User:  once a card has been allocated to a user, their name will appear in this box; one user can have multiple cards but a card can only be assigned to one user.

19.2. Allocating Cards to Users

Once cards have been created, they must be allocated to users; this is done through User Setup – User Credit Cards.

Choose a user from the drop-down list and then select an available card to assign to them.  Cards already allocated to the user will show on the right.  A user can be allocated multiple cards and one marked as their default user.

20. Manual Credit Card Claim

20.1. Why enter credit card claims manually?

With this configuration users will manually enter any spends they have made with their company credit card.  This allows for users to enter claims as they happen but does potentially increase the risk of the user forgetting a transaction or entering the details wrong.

With this method of credit card expense entry, users could enter a mix of personal and company lines on one expense along with mileage lines – company credit cards lines will post an invoice to the PL account linked to the card while personal (and mileage) lines will post an invoice to the user’s personal PL account.

20.2. System Settings for Manual Credit Card Entry

Settings Cogs – System Settings banner – Expenses – Functionality banner.

Allow Negative Amounts:  this must be ticked so any refunds that may occur on the user’s company card can be processed in the system.

Allowed Expense Payment Method:  this must be set to ‘Both’ (or just ‘Company’ if personal expense claims are not allowed).

Default Expense Payment Method:  choose whether to default a user’s expense claim to either personal or company.

Enable Credit Card Statement Imports:  this must not be ticked – users are to manually enter their credit card spends.

20.3. Entering a Credit Card Claim Manually

When entering a manual claim, the user enters their expense claim and chooses the payment method to be Company – their default credit card will automatically be selected.  If the user has other cards linked to them, a different card could be chosen from the drop-down box.  Depending on system configuration (as above), the expense line will either default to be Personal or Company.

The expense claim can then be completed and submitted as normal.  Once fully approved, credit card lines will post to the PL account linked with the credit card.

21. Importing Credit Card Transactions from Statement CSV

21.1. Why enter credit card claims from an import?

To assist both Finance Teams and Expense Users, there is functionality to import credit card transactions which will automatically create an Expense Claim the user would then complete, e.g. select a Project, add attachments and provide further detail prior to submitting.

Once the credit cards have been set up and allocated to users, the following setup is required.

21.2. System Settings for using Credit Card Statement Imports

Settings Cogs – System Settings banner – Expenses – Functionality banner.

Allow Negative Amounts:  this must be ticked so any refunds that may occur on the user’s company card can be processed in the system.

Allowed Expense Payment Method:  this must be set to ‘Both’ (or just ‘Company’ if personal expense claims are not allowed).

Enable Credit Card Statement Imports:  this must be ticked.  As soon as this option is enabled, users are not allowed to manually enter company credit card expense lines.  This is to prevent duplicate claims being entered.

21.3. User Type Settings for using Credit Card Statements

At least one User Type needs the permission to import credit card statements; usually it is a Finance role that will be downloading and then importing the statements into WAP.

21.4. CSV Template Configuration

A default template can be generated into which data from the statement can be entered; certain information must be provided, detailed below.  Four columns below are mandatory, the fifth is optional.  No commas should be included in this file; please ensure any are removed prior to the import being uploaded.  There should also be no payment line included to be imported.

If required, a bespoke template can be linked to WAP.  A monthly statement should be generated to ensure the correct information is contained within and then sent through to the Sicon Project Admin team who can arrange for this to be configured.

Transaction date:  this is a mandatory column and is the date the expense occurred on; in the example above, this is column A.

Credit Card number:  this is a mandatory column; this is the card number the expense is linked to and must be the full 16-digit card number that matches how the card was entered in WAP.  There must be no * icons replacing numbers.  In the example above, this is column B.

Transaction amount:  this is a mandatory column and is the amount of the expense claim and must be the settlement amount (so any foreign currency conversions are calculated); in the example above, this is column C.

Transaction description:  this is a mandatory column and is the details of the expense claim that will assist the end user with completing the expense line; in the example above, this is column D.

Transaction notes:  this is an optional column and will be for any further information that can be included to assist the end user; in the example above, column E could be used for notes.

Note, if generating the standard import from the system, this particular import does require the commentary and advice columns and rows to be taken out so that the remaining document contains only the rows to be imported:

Column A, and Rows 2-11 were removed in the above example before the expense import was saved.

21.5. Importing Credit Card Statements

Under the Expenses menu – Statement Import.

Statement Description:  enter a name of the import, e.g. August 2020.

Import Format:  if using the sample template, leave this as ‘Default’, otherwise this will be the configuration for the bespoke statement; usually this will be in the format of the Company Name and Credit Card provider; e.g. Sicon Barclaycard.

Statement Date:  choose from the calendar the statement date; if there are dates on the import after the statement date the file will fail validation.

This is not a duplicate:  a check will be done on description, date and format to prevent against duplicates being entered; if this file is not a duplicate tick this box.

Browse:  browse and select the statement file provided by the credit card provider with no payment line, no commas, the full 16-digit card number and columns correct as per the original configuration.

Generate Template:  use this option to generate a sample template which can be completed.  When saving, make sure to save in the file name format as the file was deleted.  Remove any additional columns or rows which contain sample text leaving only the column headers.

Validate:  once the file has been selected, validate the file; expense lines will be created below and the Statement Total will be shown – make sure this matches the total of the statement downloaded from the Credit Card provider.  The expense lines shown will be how they will appear to the users once imported.

Import:  once the file has passed validation the file can be imported.  If validation fails, correct the document, then re-navigate to the file to validate again.

Export Results:  if the file has failed validation and a number of error lines have been produced, click to export these lines.  This can be helpful if needing to move around WAP to resolve problems (e.g. to check credit card numbers or to make sure a card has been linked to a user).  Choose the format of the results to be exported, either CSV, Excel or PDF.

Include Info Messages:  tick to view during validation any info messages generated, not just any error lines.

Contains Headers:  tick to confirm the file importing has a row of column headers.

If the file does not pass validation, the reasons will be listed, see example below.  With this example, the file did not pass validation as there was a header line on the statement and this header line does not contain the correct information to link the line through to a user.  To avoid this error, either tick the ‘Contains Headers’ tick box or remove the header line from the import.

Once the file has passed validation, browse again (if necessary) and import.

21.6. User Completing Imported Credit Card Transactions

Once imported, an expense claim will have been created for the user(s); this expense claim will be under Existing Expenses – New tab and will show a note to the user stating it was created via an import.  The user is not able to delete this expense or expense lines or add any other lines.

The user will click Edit to open the expense, edit each line to enter the expense type, attach a receipt, ensure VAT values are correct, link to a Project (if a costing module is enabled) and amend the description if required.  The expense claim cannot be submitted for approval until all lines have been completed.

Once all lines have had all information completed, the expense can be submitted and sent for approval.  The standard approval routes configured for expenses will be used.  Once fully approved, credit card lines will post to the PL account linked with the credit card.

22. Subsistence

22.1. Why would you use Subsistence?

Travel and subsistence expenses are an amount paid out to an employee to cover costs associated with official travel or business trips.  These expenses typically include travel, food and drink and accommodation.  These amounts are set by HMRC as benchmark scale rates which can be used to calculate subsistence payments to employees.  Paying subsistence expenses under the flat rate scheme can appeal to employers and employees – employees know exactly how much they’ll be paid and employers do not need to worry about reimbursing the exact cost.  Other expense types (e.g. Taxi, Parking etc.) will need to be created as separate expense types for the user to select manually.

The Subsistence function within WAP can be enabled to consider the country, and if necessary, the city, where the expense was incurred, the user’s company grade and the number of hours or nights of the claim.

22.2. System Subsistence Settings

To enable the Subsistence function, select within System Settings Banner – Expenses – Subsistence.  The system Rate Days will only appear once subsistence claims have been enabled.  The Rate Days are the number of days incrementally that a rate is applied, by default this is set to 14, 14 and 28 but can be edited in accordance with the organisation’s policy.  In the below example, a user claiming subsistence when away for 21 days would get the Overnight rate for the first 14 days and the Conference rate for the next 7 days.

Disable ‘Receipt Attached’ drop down for Subsistence Claims:  switch off if users are not expected to attach a receipt when submitting a subsistence claim.

Separate Meals and Accommodation in Subsistence Entry:  by default, subsistence claims will post through to one nominal code; if different nominal codes should be used for meals and accommodation, enable this setting.

22.3. User Subsistence Settings

On each WAP user profile, under the Expenses & Mileage tab, configure to allow the user to enter subsistence claims and which subsistence grade they are linked with.

Within each user’s profile also allocate the correct country on the Person Details tab.  When new users are created, they are automatically allocated the default country but this can be overridden if needed.

22.4. Enabling Subsistence Expense Types

Default subsistence expense types are created at install which cannot be amended.

Please ensure these expense types are allocated as required to a user with a default nominal code and tax rate; either by editing per user or using the wizard found under the User Setup tab – Expense Item Types.  This will need to be done for each user prior to them being able to submit a subsistence expense claim.  If editing per user, make sure to click ‘Update’ when editing an expense type and to then click ‘Save’ at the bottom of the screen.

If subsistence claims are to be split between Meals and Accommodation, please ensure both expense item types are allocated to the users, with different nominal codes allocated to accommodation and meals.  If this doesn’t need to be done, the nominal code and expense type only need to be allocated to the ‘Domestic Subsistence’ type.

22.5. Subsistence Grades

To be able to submit Subsistence expense claims, users need to be allocated a Grade (even if these are not a factor within the organisation).  Subsistence Grades are set within System Setup – Subsistence Grades.  If the organisation does not use a graded system, all users and rates can be based on a single grade, e.g. Grade A.  By default, two grades will be pre-configured, A Grade and B Grade.  Further Subsistence Grades can be added as required.

22.6. Subsistence Countries

Users will also need to be allocated a country to enter subsistence claims.  By default, countries are already created within the system but if cities are also a factor in Subsistence claims, these will need to be added as required (System Setup banner – Countries & Cities).  Additional countries can be added as needed.  If required, a country can be assigned the mileage unit and mileage year change date if this is different to the default country and users will be submitting mileage claims in different countries.

Click on ‘Maintain Cities’ to edit or add new cities.

22.7. Subsistence Rates

Subsistence Rates are based on time spent away from the workplace and are setup within System Setup – Subsistence Rates.  Enter the rates in accordance with the organisation’s policy.  If the city is not a factor, set this as ‘Default’.  Once configured, these will then be available to all users when entering a subsistence claim, depending on their Grade.

N.B. the Overnight, Conference and Detention Rate timescales are set within System Settings – Expenses – Subsistence.

New rates can be added as applicable (i.e. if the rate changes, don’t edit the individual rate, but add a new rate with the appropriate start date); expand the option to ‘Add a new rate’.  Rates can also be imported; click on Import and Generate Template.

Country:  the rate being created will apply to Subsistence claims incurred in the country selected.

City:  if applicable, rate being created will apply to Subsistence claims incurred in the city selected – this can be left blank if cities are not being recorded.

Start Date:  select an appropriate start date.  If a rate has been updated, create a new rate, do not edit an existing one.

Grade:  select as required (rates are set in System Setup – Subsistence Grades).

Currency ISO Grade:  enter the appropriate currency ISO code, e.g. GBP.

0-5 Hours Rate:  enter the correct value in accordance with the organisation’s policy.

5-10 Hours Rate:  enter the correct value in accordance with the organisation’s policy.

10+ Hours Rate:  enter the correct value in accordance with the organisation’s policy.

Overnight Rate:  enter the correct value in accordance with the organisation’s policy.

Conference Rate:  enter the correct value in accordance with the organisation’s policy.

Overnight Detention Rate:  enter the correct value in accordance with the organisation’s policy.

Overnight Absence Rate:  enter the correct value in accordance with the organisation’s policy.

Breakfast Discounted Rate:  if breakfast has been provided, choose the rate to discount.

Breakfast Discounted By (%):  enter how much to deduct if breakfast has been provided; i.e. reduce the 0-5-hour rate by 50%.

Lunch Discounted Rate:  if lunch has been provided, choose the rate to discount.

Lunch Discounted By (%):  enter how much to deduct if lunch has been provided; i.e. reduce the 5-10-hour rate by 50%.

Dinner Discounted Rate:  if dinner has been provided, choose the rate to discount.

Dinner Discounted By (%):  enter how much to deduct if dinner has been provided; i.e. reduce the 10+ hour rate by 50%.

Dual Meal Discount Rate:  if two meals have been provided, choose the rate to discount.

Dual Meal Discount By (%):  enter how much to deduct if two meals are provided; i.e. reduce the 10+ hour rate by 100%.

Accommodation Discount Rate:  if accommodation has been provided, choose the rate to discount.

Accommodation Discount By (%):  enter how much to deduct if accommodation has been provided; i.e. reduce the Overnight rate by 50%.

N.B.: the discounts are to say how much of the hours or days should not be paid due to the user having lunch, dinner, accommodation etc. provided.  The system will not allow the user to claim a negative subsistence claim; if the amount to deduct is more than being paid, the claim will show as £0.

22.8. Enter Subsistence Expense Claim

Select New Expense and click on Add Expense Items.  Click the Subsistence radio box and the date and time fields will appear.  For a single day claim, the start and end date should be the same and then enter the correct start and end time.  The rate will be calculated in accordance with the System Subsistence Rates; the country will default to the User’s country but can be changed if required.

For overnight claims, enter the start and end dates and the overnight rate will be calculated in accordance with the System Subsistence Rates.  However, as day rates are calculated separately from overnight rates, it is necessary to enter the hours for the final day to calculate the subsistence allowance for that day.  Enter details for the expense and if applicable, choose a project and project header.  In the example above, a subsistence claim is being entered for an overnight plus 5-10 hours on 12/03/2021; the calculations are visible but cannot be edited.

This line can be saved once complete and additional lines added to the claim (including standard Expense Item and Mileage lines).  Once the expense is fully complete, it can be submitted for approval and when fully approved, post onto the user’s PL supplier account.

23. Subsistence Incidentals

23.1. Why would you want to use Subsistence Incidentals?

If users are paid a fixed amount of money for a certain cost, these can be added as incidental payments – e.g. payments to a user to cover phone / broadband / other costs.  Maximum claim amounts can be set per incidental to restrict how many can be claimed per month or year.  Incidentals can be added and claimed when Subsistence is enabled (System Settings – Expenses – Subsistence).  These incidental costs should be added onto the expense claim by the user as another expense line which will require approval before posting through to their PL account.  The example set up below will be a fixed monthly payment to a user to cover a Phone Allowance.

23.2. System Setup of Subsistence Incidentals

Incidentals are added onto the system under System Setup – Subsistence Incidentals.  Each incidental must be given a name, currency code, rate (amount), whether there is a maximum claim amount per month or per year and whether attachments are required.

Name:  enter a name for the incidental – users will see this name when entering an expense line.

Currency ISO code:  enter the appropriate currency ISO code, e.g. GBP.  If this is entered incorrectly, the user may see an error when trying to enter an expense.

Rate:  enter the value of the incidental payment.

Max Claims per month:  enter the maximum number of claims the user can enter per month.

Max Claims per year:  enter the maximum number of claims the user can enter per year.

Required Attachments – Receipt:  if users must enter an attachment when saving an incidental line, enter the number of required attachments.  This option is specifically linked with if a user has marked there is a receipt on the incidental line.

Required Attachments – No Receipt:  if users must enter an attachment when saving an incidental line, enter the number of required attachments.  This option is specifically linked with if a user has marked there is no receipt on the incidental line.  Some companies will force a document to be attached even if there is no receipt – this may be a justification document explaining why the user has no receipt.

23.3. User Allocation of Subsistence Incidentals

Incidentals are allocated to users under User Setup – User Subsistence Incidentals.  Select a user to either view the incidentals that have been allocated to that user, or to link a new incidental.  When assigning an incidental to a user, it must be linked to a Sage Database with a default nominal account and tax rate.

User:  select the user to link the incidental with.

Allocate an Incidental

Incidental:  select the incidental to link to the user.

Sage Database:  select from the drop down list the correct Sage database.

Nominal Account:  choose the correct nominal account the expense should post through to.

Tax Rate:  choose the correct tax code to link to the incidental.

23.4. User Claiming Subsistence Incidentals

An expense claim is added in the standard way but the user would select the option for Incidental and then choose the relevant incidental from the drop-down box.  The amount would then be populated and the user is not able to change this.  Enter the date, details, add an attachment and if applicable, link a project and project header.  Once filled out correctly, the expense line can be saved and submitted.

If a maximum monthly figure has been set on the incidental and the user tries to submit a further claim for the same incidental in the same month, the below message will appear to the user when they try to submit the expense claim.

24. Linking an Expense Claim to a Requisition

24.1. Why would you link an expense claim to a requisition?

If a user must obtain approval prior to making an expense claim (e.g. for high value expenses such as flights), expense spends should be submitted as a requisition against their PL Supplier account which will require approval as per the requisition approval routes.  Once approved, this order is then marked as an Internal Order which means it won’t post through to Sage and will be visible for the user to select when entering an expense claim.  The System Setting that allows for requisitions to be linked to an expense claim will need to be configured to enable the below option on expense line entry.

24.2. Raising a Requisition as an Internal Order

The user will need to enter a requisition against their own personal Purchase Ledger account, enter details as required and submit for approval.  Once fully approved the PO will not post into Sage and the PO number may appear out of sync with standard PO numbers.

For further information on raising Requisitions, please refer to the Requisitions Help and User Guide.

24.3. Entering an Expense linked to a Requisition

The user will enter an expense claim as usual (e.g. entering the date, selecting expense type, entering amount and linking to a project if applicable), but will need to select the Linked Requisition from the drop-down list.

Once this expense has been completed and submitted for approval, the approver will see this expense has been linked to a requisition; clicking on the link will open the existing requisition to allow for additional details, approval history etc. to be viewed.

25. Expense Meetings

25.1. Why would you want to use Expense Meetings?

Meetings can be created in the system (System Setup – Expenses) to allow for tracking of spends against different meetings and to limit how many particular meetings can be claimed per month or year.  Nominal codes are allocated to an expense type per meeting rather than nominal codes to an expense type per user.

25.2. Meetings System Settings

Enable meeting selection on expense entry:  tick if meetings are to be configured in the system against expense claims.

Meeting selection is mandatory on expense and mileage entry:  if all expense claims (i.e. subsistence and incidental claims, mileage and general expense entry) should be allocated to a meeting, ensure this is ticked.

Maximum number of characters in meeting codes:  if applicable, enter a maximum value for the meeting codes.

25.3. Setup of Meetings

Expense meetings are set up under System Setup – Expense Meetings.  Meetings must be given a code, name and description.  If applicable, an analysis code can be entered to group meetings together, although this is not a mandatory field.  This would be visible to users when they select the meeting on expense entry and will also be visible on expense reporting (these fields will be under the Customise option when running reports).  Maximum claims per month or per year can be entered if required.

25.4. User Allocation of Meetings

Meetings can either be allocated to a user through their WAP User Profile (Expenses & Mileage tab – Expense Meeting Access sub tab) or through User Setup – Expense Meetings (as shown below).  If applicable, a user can be given access to all meetings; as new meetings are added onto the system they will automatically be available to users with access all permissions.  Alternatively, meetings can be selected and moved across to either allocate or remove from the user as required.

25.5. Linking Expense Types to Meetings

Expense types must be linked to meetings with a default nominal code and tax rate.  This is done through User Setup – Expense Item Types – Edit per User/Meeting – select the Sage Database and Meeting and click Load.  Edit the relevant expense type and set a tax rate and nominal account.  Make sure to save these changes before moving away from this screen.

N.B. it is not possible to select both a user and a meeting.

25.6. User Claiming Meeting Expense

In the below example the user is claiming a hotel stay against a meeting.  Subsistence claims and Incidentals could also be claimed and allocated to a meeting.  Once the claim has been submitted and approved, this will post through to the user’s PL supplier account.

Expense claims are completed, submitted, and approved as normal.

26. How to Manage Fuel Cards

This section will describe how WAP can be configured to allow users to enter fuel card expenditure, all mileage claims – both business and personal miles, and the reports in WAP that can be used for any deduction of personal mileage costs.

26.1. Setup of Fuel Cards

A new credit card will need to be created in WAP and assigned to the user; this will be their fuel card.  It may be that a user is assigned a couple of credit cards – one being their standard card for general expenses and one being their fuel card.  The fuel card in WAP will be linked through to a PL supplier account.

26.2. Setup of Fuel Rates

A new fuel rate will need to be created with a zero-value rate; this is done through System Setup – Fuel Rates.  Under the Options banner, click to ‘Add New Fuel Rate’.

Once added, then add a ‘Rate Change’ and set the first cut-off rate as zero.

An information message will show asking for confirmation a zero-value rate is intended to be created.

26.3. Setup of Vehicle

Create a new vehicle and link it to the Fuel Card fuel rate; this is done through System Setup – Vehicles.

Link the vehicle through to the user as required; this is done through User Setup – User Vehicles.

26.4. Setup of System

Ensure mileage settings allow for personal mileage to be recorded against company vehicles (System Settings – Expenses – Mileage).

26.5. User Entry of Fuel Card Claims

When a user fills up their vehicle with fuel using their fuel card, they will need to enter an expense claim for fuel, against their fuel card.

N.B. a new expense type may need to be created for Fuel and linked to the user with a default nominal code.

The user will need to record all mileage undertaken, both personal and business miles against their company vehicle.

As the vehicle has been configured with zero value fuel rates, the expense lines will have zero gross value.

Once the expense claim has been completed, this can be submitted for approval and the pre-configured approval routes will be followed.  Once fully approved, any lines with a value will post through to Sage but any zero value lines will not post through to Sage.  Claims entered against the Fuel Card will post through to the PL supplier account linked to the credit card.

N.B.: in this example both the fuel claim and the mileage claims are on one expense entry, but this could be split across multiple entries or multiple users if required.  For example, one user fills up a Company Pool car with fuel but multiple users make both personal and business trips on this car.

26.6. Reporting of Mileage Claim

The mileage report can be run to find out the total personal mileage submitted by the user in a given period; this total can then be used to work out the correct amount to deduct from the user when running Payroll.

N.B. this is a manual process; there is no automatic link between WAP and Payroll.

27. Payroll Expense Claim

27.1. Why use Payroll Expense Claims?

If users are to put expense claims through WAP which should not post through to Sage, for example if expenses are to be paid with the user’s salary, it can be configured on their WAP profile for their expense claims to not post to Sage.  There is no automatic link between WAP and Payroll; users will enter their expenses in WAP and these will follow the standard approval routes and then a report process in WAP can be used to export these expense amounts from WAP into Payroll.  If using a costing module with WAP (e.g. Sicon Projects or Sage Project Accounting) bear in mind that as these expenses will not post into Sage, the costs will not post onto the project.

27.2. User Setup of Payroll Expense Claims

On the user’s profile, set under the Expenses and Vehicles and Mileage sub tabs for the user’s Expense and Mileage claims to not post through to Sage.

27.3. User Submission of Expenses

Users will complete and submit their expense claims as per standard expense claim entry but once approved, these will not post through to their PL account in Sage.  Until the approved expenses have been completed by a Payroll Admin user, the expense will remain in the Approved tab.

27.4. Expense Payroll Process

An Admin or Finance user will complete the Payroll Process, either on a weekly or monthly basis.  There will be a menu option under Expenses – Payroll Process (this is a User Type permission); select either Mileage or Expenses.

Unallocated Expense Line Items

Date To:  select the date to run the payroll process up to.

Sage Database:  select the database to run the payroll process on.

Requesting User:  either pick the user to run the payroll process for, or leave blank to select all users.

Include Deleted Users:  tick to include users that are no longer active on the system.

Run Report:  click to run the report.  Once run, the data will be generated below; this can either be exported to Excel or PDF as required.  All expense lines will be listed for users that are set for expenses to not post through to Sage.

Mark Processed:  click to mark the expense lines as processed.  Once both mileage and expense lines have been processed, the users’ expense claims will move through to the Completed tab.  N.B. the expenses cannot be marked as processed until the report has been exported (right-click on a column header to export).

Unallocated Mileage Line Items

Date To:  select the date to run the payroll process up to.

Sage Database:  select the database to run the payroll process on.

Requesting User:  either pick the user to run the payroll process for, or leave blank to select all users.

Include Deleted Users:  tick to include users that are no longer active on the system.

Run Report:  click to run the report.  Once run, the data will be generated below; this can either be exported to Excel or PDF as required.  All mileage lines will be listed for users that are set for mileage items to not post through to Sage.

Mark Processed:  click to mark the mileage lines as processed.  Once both mileage and expense lines have been processed, the users’ mileage claims will move through to the Completed tab.  N.B. the expenses cannot be marked as processed until the report has been exported (right-click on a column header to export).

27.5. User Completed Expense

Once both mileage and expense lines have been processed, the expense will move to the Completed tab; to view, tick ‘Include Completed’ and then ‘Show My Expenses’.  The Paid status will also change to show that the expense has had a payment allocated.

28. VAT Only Expenses

28.1. Why would you enter a VAT only expense

For some expenses (e.g. windscreen repair) it may be that the only cost to pay is the VAT element of the repair.  The user will need to enter an expense for only the VAT.

28.2. Permissions needed

Users will need permission to amend tax codes on Expense entry.

28.3. Entering a VAT only expense

Users will enter the expense line as normal but will make sure the amount entered and the VAT value are the same.

28.4. Approving VAT only expenses

The expense can be approved as standard; any receipts added can be viewed during approval.

28.5. VAT only expense posting into Sage

Once the expense has been submitted and approved, it will post through to Sage as an invoice.

29. Reports

Select Reports from the Expenses side menu.  Reports can also be saved as a favourite and navigated to from the User Favourites section of the home page.

A report can either be run on Mileage claims or Expense claims.  The ability to run these reports is a User Type permission.

Report filter Options

From:  select date to run the report from.

To:  select date to run the report to.

Date Filter:  choose whether the date should be on the week start date, fully approved date, document date or submitted date.

Sage Database:  select the database to run the report in.

Header Status:  this can be left blank to show all expense lines or select the preferred status from the list (choose from New, Approved, Submitted, Rejected, Completed, Failed or Archived).

Line Status:  this can be left blank to show all expense lines or select the preferred status from the list (choose from New Line, Approved, Rejected, No Authorisers, Awaiting Approval or Draft).

Hold Status:  select whether to show all expenses or those that are either on or off hold.

Expense Type:  only available on the Expense report – this can be left blank to show all expense types or just one expense type selected to only see claims linked with that expense type.

Documents that are:  select whether to show either user’s own expenses, expenses awaiting the user to approve, expenses the user has approved or all expenses.  There are User Type permissions as to what users have permission to see when running reports.

Include Records For:  select whether to show either the user’s own expenses, expenses submitted by their Delegates, expenses submitted by users in their business unit or all expenses.  There are User Type permissions as to what users have permission to see when running reports.

Both reports are generated on a grid-based system and incorporate all the expense fields relating to Expense Item or Mileage Line claims.  Right click on either the header or the lines to export the report or offer additional customisation options.

30. Configuration Email Reminders

A reminder email could be set up to send an email to users submitting expenses that there may be credit card expenses for them to complete and submit.  A reminder email could also be created to go to all users at a certain date to remind about submitting and approving expenses before the cut-off date.  Email reminders are set up under Settings Cogs – System Setup – Document Type Reminders.

Document Type:  choose the required document type from the drop-down list.

Priority:  select from the drop down list the appropriate priority, either Low, Normal, High or Urgent.

Interval:  choose either weekly or monthly.  Depending on the interval selected, another option will appear to either pick the day or the date to send the reminder on.  If choosing a monthly date, no date further than the 28th can be selected.

Time of Day:  set the time the reminder should be sent out.

Description:  enter as required; this description will be the subject of the email sent.

Use Out of Office Alternates:  if a user has marked themselves as out of office in WAP, whether to send the reminder to their out of office alternate users.

Text:  enter as required; this text will be the body of the email sent.

Please make sure that the WAP service is restarted following any changes to email reminders.

31. WAP Help and User Guide - Expenses Module v21

WAP Help and User Guide – Expenses Module v21

32. WAP Help and User Guide - Expenses Module v20

WAP Help and User Guide – Expenses Module v20

33. WAP Help and User Guide - Expenses Module v19.2

WAP Help and User Guide – Expenses Module v19.2

34. WAP Help and User Guide - Expenses Module v18

WAP Help and User Guide – Expenses Module v18

35. WAP Help and User Guide - Expenses Module v17

WAP Help and User Guide – Expenses Module v17

36. New Features and Important Information